Talking with customers using Shopify Ping

Shopify Ping is a free iOS app that you can use to manage messages from your customers. Visitors to your online store can send messages using messaging channels like Shopify Chat, Facebook Messenger, or Apple Business Chat, and you can use Shopify Ping to read and respond to your messages from your iOS device.

When you set up Shopify Ping, Shopify Chat is automatically connected to Shopify Ping.

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