Device stands for Shopify POS

You can use a range of dedicated device stands for easier viewing and interaction, whether you're standing at a counter or walking around your store.

When you buy a hardware kit from Shopify, you can specify the type of stand you need when you place your order.

Supported iPad stands availability by country.
iPad standModel numberAvailability
POS Tablet Stand (USB-C), also supports Android devices S2102A Australia, Canada, Ireland, United Kingdom, United States
Shopify POS Tablet Stand (Lightning) for iPad 9.7"S1803B Australia, New Zealand, United States
Shopify POS Tablet Stand (Lightning) for iPad 10.2" and iPad Air 10.5"S1803B Australia, Canada, Ireland, New Zealand, Singapore, United Kingdom, United States
WindFall iPad Stand 9.7"H458 Belgium, Denmark, Finland, Germany, Italy, Netherlands, Spain
WindFall iPad Stand 10.2"H600 Belgium, Denmark, Finland, Germany, Italy, Netherlands, Spain
Bouncepad Eddy Tablet StandNone Canada, Ireland, Singapore, United Kingdom, United States
Bosstab Touch Nexus Universal Tablet StandNone Australia
Studio Proper Universal Tablet StandSPEKUPOSPVS3 Singapore
Bouncepad Click Tablet StandNone Canada, Ireland, United Kingdom, United States

Shopify POS Tablet Stand (Lightning)

The Shopify POS Tablet Stand (Lightning) is available only for merchants in supported countries.

Shopify POS Tablet Stand (Lightning)

The Shopify POS Tablet Stand (Lightning) is designed for countertop checkouts.

The stand has two parts, a case for the iPad and a base.

To assemble the stand, insert the iPad into the case and then attach the case to the base. To permanently bolt the stand to a countertop, you can purchase a mounting kit from the Shopify Hardware Store in the United States, Canada, United Kingdom, or Ireland. The mounting kit is automatically included when you buy the Lightning Countertop Kit (Starter).

The iPad charges when it's on the base. You can also charge other devices, such as the dock for the Tap & Chip card reader, by using the USB-A ports on the base. The ports are best for charging devices with smaller batteries, such as card readers and phones.

When a customer is paying, you can tilt the iPad towards them so that they can verify the transaction or enter their email address.

The Shopify POS Tablet Stand (Lightning) for iPad 9.7" is compatible with the following 9.7-inch iPads:

  • iPad: 5th and 6th generation
  • iPad Pro 9.7"
  • iPad Air 2

The Shopify POS Tablet Stand (Lightning) for iPad 10.2"/iPad Air 10.5" is compatible with the following iPads:

  • iPad 10.2": 7th, 8th, 9th generation
  • iPad Air 10.5": 3rd generation

Set up the Shopify POS Tablet Stand (Lightning)

You can set up the Shopify POS Tablet Stand (Lightning) on your countertop with the option to mount it in place.

Steps

  1. Remove the end cap from the case.
  2. Insert the iPad into the case.
  3. Replace the end cap on the case.
  4. Optional: Mount the stand to a countertop by using two M5 bolts. You need to drill holes in the countertop and insert the bolts from beneath into the stand.
  5. Plug in the power adapter.
  6. To attach the case, place it above the charging connectors on the base. Line up the magnets on the case and the base until they connect.
  7. On the back of the base, move the slider button to the lock position to prevent the case from being removed from the base.

POS Tablet Stand (USB-C)

POS Tablet Stand (USB-C)

The clamp design on the Shopify Tablet Mount (USB-C) expands to suit USB-C tablets at a variety of sizes, from 10.9" to 12.9". An optional Connection Hub can be used with the stand.

The Shopify POS Tablet Stand (USB-C) is compatible with the following devices:

  • iOS tablets
    • iPad Pro 12.9": 3rd, 4th, 5th, 6th generation
    • iPad Pro 11": 1st, 2nd, 3rd generation
    • iPad Air: 5th generation
  • Android tablets
    • Samsung S8
    • Samsung S8+
    • Samsung Galaxy Tab S6 Lite (2020)
    • Samsung Galaxy Tab S6 Lite (2022)
    • Samsung Galaxy Tab S7+ (2020)
    • Samsung Galaxy Tab S7 FE (2021)

Troubleshooting the POS Tablet Stand

If your Shopify POS Tablet Stand (Lightning) or POS Tablet Stand (USB-C) isn't charging your connected device, then you might be able to get a replacement tablet stand under the product's warranty. This also applies to tablet stands that were included in the purchase of a POS Terminal Countertop Kit.

Before you contact Shopify Support, you can carry out checks and confirm the following details:

  • Verify that you have a valid product warranty based on the following POS subscription levels:
    • 1-year product warranty with POS Lite subscriptions
    • 2-year product warranty with POS Pro subscriptions
  • What is the connected device that's being impacted?
  • Can the impacted device be charged using a different method?
  • Verify that the tablet stand's base, the case, or the accessories attached to the base, don't provide a charge when they're plugged into a working power outlet.
  • Verify if you can charge a device with one of the USB-A ports on the tablet stand's base.

If your Shopify POS Tablet Stand (Lightning) or POS Tablet Stand (USB-C) has some physical damage, then contact Shopify Support.

Studio Proper Universal Tablet Stand

The Studio Proper Universal Tablet Stand is a mount for your device that switches quickly between merchant and customer view. The set includes a Tablet Adapter and a Connect POS Pivot Stand.

Studio Proper Universal Tablet Stand

The low-set countertop stand is designed to blend seamlessly into the interior of any environment. The device can be screwed down or securely adhered to almost any countertop. You can mount your device to the stand with a simple twist and click.

The Studio Proper Universal Tablet Stand is compatible with all iPads and tablets that have a flat rear surface of 2.4" x 3.5" or larger.

Product specifications

The Studio Proper Universal Tablet Stand has the folloiwng specifications:

  • Manufacturer: Studio Proper
  • Height: 2.76"
  • Width: 2.76"
  • Depth: 2.71"
  • Weight: 1.1 lbs

Bosstab Touch Nexus Universal Tablet Stand

The Touch Nexus universal tablet stand is a mount for your device that lets you switch quickly between merchant and customer view. The set includes a fully assembled Nexus stand, adhesive table mount, and screw mount.

Bosstab Touch Nexus Universal Tablet Stand

The Touch Nexus universal tablet stand is compatible with all tablets that have a flat rear surface.

Set up the Touch Nexus Universal Tablet Stand

The Touch Nexus universal tablet stand can be configured in slightly different ways to meet your store's needs.

For the most up-to-date instructions about installing your stand, refer to the Touch Nexus Getting Started Guide.

Bouncepad Click Tablet Stand

The Bouncepad Click tablet stand is a mount for your device that lets you switch quickly between merchant and customer view. The stand attaches securely to your countertop with a micro-suction base and is compatible with all tablets.

Bouncepad Click Tablet Stand

Set up the Bouncepad Click Tablet Stand

For the most up-to-date instructions about installing your stand, refer to the Bouncepad Click quick start guide.

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