Changing inventory quantities (Shopify admin)

When you use multiple locations, you can update the inventory quantities in several ways on the Inventory page in your Shopify admin.

Steps:

  1. In the Shopify admin, go to Products > Inventory.

  2. If you have multiple locations, then select a location from the drop down menu.

  3. Optional: Filter or search the list of products.

  4. You can adjust the available quantity of a single variant or multiple variants by the same amount.

    • To adjust a single variant, enter the quantity in the Available column of the variant that you want to adjust.
    • To adjust multiple variants by the same amount, select the variants you want to edit and click Update quantities.
  5. Click Save. The new total is in the Available column.

If a product is not listed for that location, then you're either not tracking inventory for that product, or the product isn’t stocked at the location.

Change the inventory quantity for one product

Change the inventory quantities by using the bulk editor

By using the bulk editor, you can change inventory quantities for multiple product variants and locations. The bulk editor is a page that shows rows and columns of data, similar to a spreadsheet.

Steps:

  1. Go to Products, and then select the product with variants that you want to edit.

  2. In the Variants section, select the variants that you want to edit, and then click Open bulk editor.

  3. Click Columns, and then select a location where the products are stocked. Repeat this step for every location where the inventory quantities need to be updated.

  4. For each variant that you want to update, click the inventory quantity at a location to update the value.

  5. Click Save.

Inventory states

Inventory states can help you understand where your products are and whether they can be sold. In addition to showing the Available inventory for a product, your POS displays the quantity of products that are Committed, Unavailable, On hand and Incoming.

Inventory states definitions

Your inventory is grouped into the following states:

Inventory states
Inventory state Definition
Available Available inventory refers to inventory that you can sell. Available inventory isn’t committed to any orders or reserved for any draft orders. It also doesn't include inventory that's considered Incoming.
Committed Committed inventory refers to the number of units that are part of a placed order but aren't yet fulfilled. When units are part of a draft order, they don’t count as Committed inventory until the draft becomes an order, and they can’t be purchased by customers.
Incoming Incoming inventory refers to inventory that’s on its way to your location. Incoming inventory isn’t available to sell until it has been received and its state has been changed to Available.
On hand On hand inventory refers to inventory units that you physically have at a location. On hand inventory is made up of the total of your Committed, Unavailable, and Available inventory.
Unavailable Unavailable inventory refers to the number of units that are reserved for draft orders or set aside by apps. Unavailable inventory is physically stocked at your location but it's not available to be sold to customers.

Access inventory states in POS

  1. From your POS app, tap Products.
  2. Tap a product.
  3. Optional: If you have variants, then tap a variant.
  4. Optional: If you have multiple locations, then tap the current store location.

The inventory states display in a list with quantities beside each state.

Overselling

If an item is sold out or committed to another order, and that item is added to the cart, then a warning message appears in the POS to notify staff that some items are not available to sell. Staff can choose to complete the sale by confirming that they want to sell the item anyway, or they can go back to the cart for more actions.

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