Searching for orders
Search for an order
From the Shopify POS app, tap
≡and then tap Orders.
Optional: From the SALE TYPE and SALES LOCATION sections, set filters for your order search by selecting the sale type (retail or online) and sales location (if your store has multiple locations) for the order.
Tap Search anything.
In the search field, enter the order ID, order item name, receipt number, or customer name. Orders that match your search will appear beneath the search bar.
Tap an order to open it, or tap
←to return to the search screen.
Scan a receipt barcode
On the Orders screen, tap the barcode icon on the top-right corner.
Scan the receipt barcode with either your barcode scanner (2D version only) or your iPad's front-facing camera. If this doesn't work, then you can manually enter the receipt number from the receipt.