Creating an inbound transfer

After you add the necessary product details, follow these steps to start an inbound transfer of your inventory to one of Shopify’s fulfillment centers.

Make sure to add your tracking information when creating a transfer. If you don't have tracking information when you create the transfer, then make sure you edit the transfer and add the information when you have it. You can incur extra processing costs if a shipment arrives at a Shopify Fulfillment Network warehouse without tracking information.

You can transfer up to 500 line items at one time.

When you add a variant that hasn't been sent to the Shopify Fulfillment Network before, the variant displays a New tag within the inbound transfer. When you submit an inbound transfer that contains new variants, you must confirm that the new variants are eligible for the Shopify Fulfillment Network. If you send variants that aren't eligible for the Shopify Fulfillment Network, then you can be charged return to sender fees.

Create an inbound transfer

  1. From your Shopify admin, go to Apps > Shopify Fulfillment Network.
  2. Click Inbound transfers > Create inbound transfer.
  3. Select the origin of the transfer. This can be from one of your locations, or from a supplier.
  4. Optional: To not change the inventory levels of the origin address, deselect Deduct items from this location's inventory.
  5. Select the destination of the transfer.
  6. Click Add products. To upload products using a CSV file, refer to Upload products through a CSV file.
  7. Click Submit inbound transfer.
  8. If any of your products haven't been sent to the Shopify Fulfillment Network before, then fill out the Confirm that your products are eligible dialog box, and then click Confirm and submit.

Next, pack and label your inbound transfer.

Add a supplier

Instead of choosing one of your own locations as the origin for a transfer, you can create a supplier profile to use as the origin. After you create a supplier, you can select that supplier as the origin for future transfers.

Steps:

  1. From your Shopify admin, go to Apps > Shopify Fulfillment Network.
  2. Click Inbound transfers > Create inbound transfer.
  3. In the Origin drop-down menu, click Add Supplier and add the supplier's details.
  4. Click Save supplier.

Add ranges to inbound quantities

If the quantity for a variant in your inbound transfer doesn't match the quantity that the fulfillment center receives, then the inbound transfer enters an audit state. If no reasonable explanation can be found, then the Fulfillment Success team contacts you about the difference.

To avoid this audit state for small margins of error, you can add a percent-based threshold, or range, to your inbound transfer quantities. If the quantity that the fulfillment center counts is within your range, then the inbound transfer won't go into an audit state.

The range that you add applies to every variant in the transfer. If you want to add different ranges to different variants, then create multiple inbound transfers.

For example, suppose that your inbound transfer has two variants, one with a quantity of 100 and one with 200. You then set a quantity range of 10% on the inbound transfer. The variant with a quantity of 100 won't trigger an audit if the fulfillment center counts anywhere from 90 to 110 units. The variant with a quantity of 200 won't trigger an audit if the fulfillment center counts anywhere from 180 to 220.

Steps:

  1. From your Shopify admin, go to Apps > Shopify Fulfillment Network.
  2. Click Inbound transfers.
  3. Open an inbound transfer:
    • If you don't have an inbound transfer already, then click Create inbound transfer.
    • If you have an inbound transfer that you want to add a quantity threshold to, then click the inbound transfer.
  4. Next to Quantity rate ± 0%, click Edit.
  5. In Quantity range, enter a percentage amount, and then click Submit.

Edit a supplier's details

You can edit a supplier's details by adding the supplier to a new inbound transfer, and then changing the supplier's details. You can then delete the new transfer, or continue creating a new inbound transfer.

After you submit a transfer, the supplier's address can't be edited and won't change if you edit that address on another transfer.

Changing the name of a supplier will change the supplier's name in all existing transfers.

Steps:

  1. From your Shopify admin, go to Apps > Shopify Fulfillment Network.
  2. Click Inbound transfers > Create inbound transfer.
  3. In the Origin drop-down menu, select the supplier.
  4. Click View supplier details > Edit.
  5. Make any edits, and then click Save supplier.

Add products to an inbound transfer in bulk using a CSV file

You can upload products to your inbound transfer through a CSV file, instead of adding them manually. When creating an inbound transfer, you can click Add products through a CSV file and upload a formatted CSV file. You can either download a template CSV file from your store, or create the CSV file manually.

Download the template CSV file

The template CSV file contains all your products that are eligible for the Shopify Fulfillment Network. Each product's inventory has a default value of 0.

After you download the template, edit the inventory that you want to include in the transfer. Any product with an inventory of 0 in the CSV file is not added to the inbound transfer.

Steps:

  1. From your Shopify admin, go to Apps > Shopify Fulfillment Network.
  2. Click Inbound transfers > Create inbound transfer.
  3. Click Import from CSV.
  4. Click Download a pre-formatted CSV template.

Create a CSV file manually

You can create a CSV file using a spreadsheet program, such as Google Sheets. The file requires only SKU and Quantity headings. For each row after the headings, add the SKU and inventory of a product that you want to add to your inventory transfer. All SKUs must be for products eligible for the Shopify Fulfillment Network. After you're done adding your products, make sure that you save the spreadsheet file as a CSV file.

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