Activate shipping with Fedex

If you've negotiated a discounted rate with FedEx, then you can enter your account number when you activate your FedEx service so that the discounted rate appears to your customers at checkout.

You'll need an account with FedEx before you can activate this carrier service on your Shopify store.

Register for an account with FedEx


  1. Visit the FedEx website and click the country where your store is located.

  2. Click Sign Up or Log In.

  3. Click Open an account.

  4. Fill in the registration form.

  5. In the Confirm Your Selected Account Options section of the registration form, select Open a FedEx account.

  6. Click Continue.

During the setup process with FedEx, make note of the account number that you are assigned and make sure your billing address is correct.

You will need to re-enter this information later and the details must match exactly.

Obtain your FedEx credentials

Before you obtain your credentials, make sure that you have an account with FedEx.


  1. Visit the FedEx Web Services website.

  2. Log in using your FedEx account login and password.

  3. Click Technical Resources, and select FedEx Web Services for Shipping.

  4. Select Move to Production.

  5. Click Obtain Production Key.

  6. Complete the Developer Resource Center Registration form, and accept the terms and conditions.

  7. Record your Developer Test Key, Test Account Number, and Test Meter Number at the end of your registration process.

  8. Check for an email from FedEx that includes your Key Password, Account Number, and Meter Number.

  9. Record all of this information because you need it to activate FedEx in the Shopify admin.

Activate calculated shipping for FedEx


  1. In the Carrier accounts section, click Connect carrier account or Manage carriers.

  2. Click Connect account beside FedEx.

  3. On the Connect FedEx dialog, enter your FedEx credentials.

  4. Optional: If you've enabled FedEx SmartPost rates with FedEx, then enter your SmartPost Hub ID to show your negotiated rates at checkout.

  5. Click Save.

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