Buying shipping labels individually using Shopify Shipping

You can buy Shopify Shipping labels individually in your Shopify admin. If you want to buy shipping labels in bulk, then refer to Buying shipping labels in bulk using Shopify Shipping.

Depending on your fulfillment locations, you can purchase labels from the following carriers through Shopify Shipping:

Shipping carriers available per region

Fulfillment location	Shipping carriers
United States	USPS UPS (not available in Puerto Rico) DHL Express (continental United States only)
Canada	Canada Post
Australia	Sendle
United Kingdom	Hermes (for businesses based in the United Kingdom) DPD (for businesses based in the United Kingdom)
France	Colissimo (for businesses based in France) Mondial Relay (for businesses based in France)

The cost of shipping labels is displayed in your local currency before taxes such as EUR in France or GBP in the United Kingdom. After you buy a shipping label, the cost and the taxes are billed to you in USD through your Shopify account. For more information, refer to Billing and taxes.

Before you buy your first shipping label

Before you buy your first shipping label, do the following:

• Review the details of using a specific carrier with Shopify Shipping. Each shipping carrier has different policies, resources, and requirements.
• Set the details of your default shipping package to keep your shipping fees accurate.
• Set up desktop printer or Shopify-supported label printer to be able to print your your shipping labels and shipping documents.

Considerations for buying a shipping label

Review the following considerations when buying a shipping label:

• Shopify Shipping doesn't support DDP (delivered duty paid). If you collect duties and import taxes at checkout, then you can't purchase a Shopify Shipping label for orders where duties have been collected. You need to purchase the label externally or refund the order.
• You can collate your shipping labels with customs forms, and packing slips, and print them together during the label purchase process. When you collate your shipping labels with other shipping documents, you combine and resize them to fit on your selected printing format. If you don't print your shipping documents during the shipping label purchase process, then you can only print them separately and you can't collate them.
• Sendle carrier in Australia has a different shipping label purchase process. To buy a label from Sendle, refer to Buy and print a shipping label from Sendle.

Buy and print a shipping label

Desktop

1. From your Shopify admin, go to Orders.

2. Click an order that contains unfulfilled items.

3. In the Unfulfilled section, click Create shipping label.

4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment. If you want to ship the customer's order using more than one fulfillment, then change the quantity of each item that you don't want to ship in this fulfillment. You can buy an additional shipping label for each fulfillment that's required to complete the entire order.

5. If you're shipping internationally, then you need to fill in a customs form:

   1. In the ITEMS section, click Edit customs information.
   2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,500 USD.
   3. Select country of origin.
   4. Enter a HS (Harmonized System) code.

6. In the Package section, select an existing package or create a new package:

   • To use an existing package, select a package from the Package drop-down menu.
   • To create a new package, follow these steps:
     1. In the Package section, click Add package.
     2. In the Add package dialog, enter the information about your new package.
     3. Click Add package.

   Tip

   Some mail types have restrictions on the size of the packages that you can use to ship your products. Applicable size restrictions are shown on the Add a package dialog when you create a new package type.

7. In the Total weight (with package) field, enter the total weight of your shipment.

8. In the SHIPPING SERVICE section, select a shipping method.

9. Optional: Select any additional services, such as a signature or proof of age upon delivery. Additional services vary from carrier to carrier. To learn more, refer to the specific carrier's page.

10. If you're shipping from a location in the United States, then in the the SHIPPING INSURANCE section you can add shipping insurance to your shipment. The amount of coverage can include the total or part of the value of the items in the order and any shipping costs.

11. In the Shipping date field, select a shipping date. If you want to automatically send shipment details to your customers on that date, then select Send shipping information to customers.

12. Review your shipping details in the Summary section, and then click Buy shipping label.

13. Choose whether to collate your shipping labels with any customs forms or packing slips, and then select your printing paper format.

14. Print your shipping labels and documents.

iPhone

1. From the Shopify app, tap Orders.

2. Tap the order that you want to fulfill.

3. In the Unfulfilled section, tap Create shipping label.

4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment. If you want to ship the customer's order using more than one fulfillment, then change the quantity of each item that you don't want to ship in this fulfillment. You can buy an additional shipping label for each fulfillment that's required to complete the entire order.

5. If you're shipping internationally, then you need to fill in a customs form for each product:

   1. In the Customs information section, tap EDIT, and then select your product.
   2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,500 USD.
   3. Select country of origin.
   4. In the HS (Harmonized System) code section, tap SET and then enter your HS (Harmonized System) code.
   5. Tap the ✔️ icon to complete the customs form.

6. In the Package and weight section, select an existing package or create a new package:

   • To use an existing package, tap CHANGE, and then select a package from the Package drop-down menu.
   • To create a new package, follow these steps:
     1. In the Package section, click Add package.
     2. In the Add package dialog, enter the information about your new package.
     3. Click Add package.

   Tip

   Some mail types have restrictions on the size of the packages that you can use to ship your products. Applicable size restrictions are shown on the Add a package dialog when you create a new package type.

7. In the Total weight (with package) field, enter the total weight of your shipment.

8. In the Shipping date section, select a shipping date. If you want to automatically send shipment details to your customers on that date, then activate Email details to customer now.

9. Tap Continue to shipping details to continue to the next page.

10. In the Shipping service section, tap CHANGE, and then select a shipping method.

11. Optional: Select any additional services, such as a signature or proof of age upon delivery. Additional services vary from carrier to carrier. To learn more, refer to the specific carrier's page.

12. If you're shipping from a location in the United States, then in the the Shipping insurance section you can add shipping insurance to your shipment. The amount of coverage can include the total or part of the value of the items in the order and any shipping costs.

13. Review your purchase summary, and then tap Buy shipping label.

14. Choose whether to collate your shipping labels with any customs forms or packing slips, and then select your printing paper format.

15. Print your shipping labels and documents.

Android

1. From the Shopify app, tap Orders.

2. Tap the order that you want to fulfill.

3. In the Unfulfilled section, tap Create shipping label.

4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment. If you want to ship the customer's order using more than one fulfillment, then change the quantity of each item that you don't want to ship in this fulfillment. You can buy an additional shipping label for each fulfillment that's required to complete the entire order.

5. If you're shipping internationally, then you need to fill in a customs form for each product:

   1. In the Customs information section, tap EDIT, and then select your product.
   2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,500 USD.
   3. Select country of origin.
   4. In the HS (Harmonized System) code section, tap SET and then enter your HS (Harmonized System) code.
   5. Tap the ✔️ icon to complete the customs form.

6. In the Package and weight section, select an existing package or create a new package:

   • To use an existing package, tap CHANGE, and then select a package from the Package drop-down menu.
   • To create a new package, follow these steps:
     1. In the Package section, click Add package.
     2. In the Add package dialog, enter the information about your new package.
     3. Click Add package.

   Tip

   Some mail types have restrictions on the size of the packages that you can use to ship your products. Applicable size restrictions are shown on the Add a package dialog when you create a new package type.

7. In the Total weight (with package) field, enter the total weight of your shipment.

8. In the Shipping date section, select a shipping date. If you want to automatically send shipment details to your customers on that date, then activate Email details to customer now.

9. Tap Continue to shipping details to continue to the next page.

10. In the Shipping service section, tap CHANGE, and then select a shipping method.

11. Optional: Select any additional services, such as a signature or proof of age upon delivery. Additional services vary from carrier to carrier. To learn more, refer to the specific carrier's page.

12. If you're shipping from a location in the United States, then you can add shipping insurance to your shipment.

    1. In the Shipping insurance section, enter the amount of coverage. This amount can include the total or part of the value of the items in the order and any shipping costs.

13. Review your purchase summary, and then tap Buy shipping label.

14. Choose whether to collate your shipping labels with any customs forms or packing slips, and then select your printing paper format.

15. Print your shipping labels and documents.

Buy and print a shipping label from Sendle

Note

The following instructions apply only when purchasing shipping labels from Sendle in Australia

Steps:

Desktop

1. From your Shopify admin, go to Orders.

2. Click an order that contains unfulfilled items.

3. In the Unfulfilled section, click Create shipping label.

4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment. If you want to ship the customer's order using more than one fulfillment, then change the quantity of each item that you don't want to ship in this fulfillment. You can buy an additional shipping label for each fulfillment that's required to complete the entire order.

5. If you're shipping internationally, then you need to fill in a customs form:

   1. In the ITEMS section, click Edit customs information.
   2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,000 AUD.
   3. Select country of origin.
   4. Enter a HS (Harmonized System) code.

6. In the Package section, select an existing package or create a new package:

   • To use an existing package, select a package from the Package drop-down menu.
   • To create a new package, follow these steps:
     1. In the Package section, click Add package.
     2. In the Add package dialog, enter the information about your new package.
     3. Click Add package.

   Tip

   Some mail types have restrictions on the size of the packages that you can use to ship your products. Applicable size restrictions are shown on the Add a package dialog when you create a new package type.

7. In the Total weight (with package) field, enter the total weight of your shipment.

8. In the SHIPPING SERVICE section, select a shipping method and any additional services such as signature on delivery.

9. In the PARCEL COLLECTION METHOD section, select your shipment collection method: - If you want to drop off your shipment at a drop-off location, then select Drop off parcel. - If you want to schedule a pickup, then select Schedule a pickup:
   1. In the Pickup date section, click Edit details 2. Fill in pickup details, and then click Save.

10. In the Shipping date field, select a shipping date. If you want to automatically send shipment details to your customers on that date, then select Send shipping information to customers.

11. Review your shipping details in the Summary section, and then click Buy shipping label.

12. Choose whether to collate your shipping labels with any customs forms or packing slips, and then select your printing paper format.

13. Print your shipping labels and documents.

iPhone

1. From the Shopify app, tap Orders.

2. Tap the order that you want to fulfill.

3. In the Unfulfilled section, tap Create shipping label.

4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment. If you want to ship the customer's order using more than one fulfillment, then change the quantity of each item that you don't want to ship in this fulfillment. You can buy an additional shipping label for each fulfillment that's required to complete the entire order.

5. If you're shipping internationally, then you need to fill in a customs form for each product:

   1. In the Customs information section, tap EDIT, and then select your product.
   2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,000 AUD.
   3. Select country of origin.
   4. In the HS (Harmonized System) code section, tap SET and then enter your HS (Harmonized System) code.
   5. Tap the ✔️ icon to complete the customs form.

6. In the Package and weight section, select an existing package or create a new package:

   • To use an existing package, tap CHANGE, and then select a package from the Package drop-down menu.
   • To create a new package, follow these steps:
     1. In the Package section, tap Add package.
     2. In the Add package dialog, enter the information about your new package.
     3. Tap Add package.

   Tip

   Some mail types have restrictions on the size of the packages that you can use to ship your products. Applicable size restrictions are shown on the Add a package dialog when you create a new package type.

7. In the Total weight (with package) field, enter the total weight of your shipment.

8. In the SHIPPING SERVICE section, select your shipping method and any additional services such as signature on delivery.

9. In the PARCEL COLLECTION METHOD section, select your shipment collection method: - If you want to drop off your shipment at a drop-off location, then select Drop off parcel. - If you want to schedule a pickup, then select Schedule a pickup:
   1. In the Pickup date section, tap Edit details 2. Fill in pickup details, and then tap Save.

10. In the Shipping date section, select a shipping date. If you want to automatically send shipment details to your customers on that date, then activate Email details to customer now.

11. Review your purchase summary, and then tap Buy shipping label.

12. Choose whether to collate your shipping labels with any customs forms or packing slips, and then select your printing paper format.

13. Print your shipping labels and documents.

Android

1. From the Shopify app, tap Orders.

2. Tap the order that you want to fulfill.

3. In the Unfulfilled section, tap Create shipping label.

4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment. If you want to ship the customer's order using more than one fulfillment, then change the quantity of each item that you don't want to ship in this fulfillment. You can buy an additional shipping label for each fulfillment that's required to complete the entire order.

5. If you're shipping internationally, then you need to fill in a customs form for each product:

   1. In the Customs information section, tap EDIT, and then select your product.
   2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,000 AUD.
   3. Select country of origin.
   4. In the HS (Harmonized System) code section, tap SET and then enter your HS (Harmonized System) code.
   5. Tap the ✔️ icon to complete the customs form.

6. In the Package and weight section, select an existing package or create a new package:

   • To use an existing package, tap CHANGE, and then select a package from the Package drop-down menu.
   • To create a new package, follow these steps:
     1. In the Package section, tap Add package.
     2. In the Add package dialog, enter the information about your new package.
     3. Tap Add package.

   Tip

   Some mail types have restrictions on the size of the packages that you can use to ship your products. Applicable size restrictions are shown on the Add a package dialog when you create a new package type.

7. In the Total weight (with package) field, enter the total weight of your shipment.

8. In the SHIPPING SERVICE section, select your shipping method and any additional services such as signature on delivery.

9. In the PARCEL COLLECTION METHOD section, select your shipment collection method: - If you want to drop off your shipment at a drop-off location, then select Drop off parcel. - If you want to schedule a pickup, then select Schedule a pickup:
   1. In the Pickup date section, tap Edit details 2. Fill in pickup details, and then tap Save.

10. In the Shipping date section, select a shipping date. If you want to automatically send shipment details to your customers on that date, then activate Email details to customer now.

11. Review your purchase summary, and then tap Buy shipping label.

12. Choose whether to collate your shipping labels with any customs forms or packing slips, and then select your printing paper format.

13. Print your shipping labels and documents.