Setting up Shopify Shipping

If you sign up for a Shopify account in the United States or Canada, then some Shopify Shipping rates are added to your shipping settings by default. If you sign up in Australia or the United Kingdom, then some flat rates are added by default.

  • If your store is based in the United States, then USPS rates are added by default.
  • If your store is based in Canada, then Canada Post rates are added by default.
  • If your store is based in Australia, then flat rates are added by default, and you have the option to activate Sendle rates.
  • If your store is based in the United Kingdom, then flat rates are added by default, and you have the option to activate Hermes rates.

You can change what shipping rates are available to customers in your shipping settings. For more information, refer to Setting up shipping rates.

There are a few steps to using shipping labels for your orders:

Buy a shipping label in your Shopify admin or the Shopify app. You can do this from an order's Fulfillment page.

Download and print the shipping label. You can use a desktop printer, or a supported label printer.

Attach it to the outside of your package. If you aren't using labels, then you can use tape or a packing sleeve.

Schedule a pickup or drop off your package at any post office.

Shipping carrier accounts

You don't need to sign up for any additional shipping carrier accounts to use Shopify Shipping.

If you want to connect your Shopify account to your own shipping carrier accounts, then refer to Third-party carrier-calculated shipping rates.

Shopify-supported shipping label printers

Before you purchase your first shipping label, decide how you're going to print them. You can use a desktop printer or a shipping label printer. If you want to use a shipping label printer, then use one of the following Shopify-supported label printers:

Shipping labels
Label printer Model number Availability Compatibility
DYMO LabelWriter® 4XL (USB) 2002150 United States and Canada Windows and macOS
Brother QL Label Printer (Wireless) QL-1110NWB United States and Australia iOS, Windows, and macOS
Zebra Label Printer (Wireless) ZD420 United States and Canada Windows, macOS, Android, and iOS
Zebra Label Printer (USB) ZD220 United States, Canada, and New Zealand Windows and macOS
Zebra 4" ZSB Label Printer (Wireless) ZSB-DP14N United States Windows, macOS, Android, and iOS

Label printers use labels that have an adhesive backing, which you attach to your shipments directly. If you print your labels using a desktop printer, then attach them to your packages using a plastic sleeve or packing tape.

After you set up your printer, you're ready to buy a shipping label on an order's Fulfillment page. You can print a test shipping label to make sure that your printer is set up properly.

Add accurate shipment details

Shipping carriers use lots of information to determine the cost of a shipping label, such as origin address, destination address, the package dimensions, and the package weight. You must add accurate details to your products for the shipping carriers to calculate correct shipping rates for your packages. If the package details are not accurate, then you could be charged for a price adjustment.

Product weights

All of your products should have accurate weights in their product details. This weight is combined with the weight of the box, envelope, or other shipping container that you use to ship your product. The combined weight is used to calculate the cost to ship your package to your customer.

To learn how to add weights to new or existing products, refer to Variants.

Package dimensions and weight

In your Shopify admin, you can add the dimensions and weight of the default package that you use to ship your products. The package dimensions and weight are used to calculate the shipping costs when your customer is checking out. Only the default package's dimensions are used in the checkout.

If you use multiple package types when shipping your products, then you can adjust the package dimensions when purchasing the shipping label. If you want a shipping carrier to calculate the shipping cost at checkout based on packages other than your default package, then you can use a shipping app.

Origin address

Make sure that your fulfillment location's address is accurate. To change your fulfillment location's address, refer to Setting up your locations.

Add calculated rates to zones

You can adjust the shipping rates that display at checkout for each region that you ship to. For example, if you're in the United States and want to offer express shipping only in the state where you are located, then you can adjust your state's zone to include express shipping and remove it from other zones.

For more information, refer to Create calculated shipping rates.

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