Setting up Shopify Shipping
To buy Shopify Shipping labels, your business needs to have an eligible fulfillment location, add accurate shipment details, and set up a printer to print shipping labels.
There are a few steps to using shipping labels for your orders:
On this page
Considerations for using Shopify Shipping
Review the following considerations for using Shopify Shipping:
- Shopify Shipping is available to businesses with eligible fulfillment locations only. To learn more, refer to Review your business eligibility for Shopify Shipping.
- Shopify Shipping doesn't support DDP (delivered duty paid). If you collect duties and import taxes at checkout, then you can't purchase a Shopify Shipping label for orders where duties have been collected. You need to purchase the label externally or refund the order.
- Shopify Shipping carriers have different policies and requirements. Review the details of specific carriers to make sure that they meet your business needs.
Review your business eligibility for Shopify Shipping
To use Shopify Shipping, your business needs to have an eligible fulfillment location and for some carriers your store needs to be based in the same country as the fulfillment location.
For example, if you want to buy shipping labels from Evri or DPD, then you need to have a fulfillment location in the United Kingdom and your store's address needs to be based in the United Kingdom.
Depending on your fulfillment locations, you can purchase labels from the following carriers through Shopify Shipping:
|Fulfillment location||Shipping carriers|
Adding accurate shipment details
Shipping carriers the following information to determine the cost of a shipping label:
- origin address
- destination address
- package dimensions
- package weight
You need to add accurate details to your products, so the shipping carriers can calculate correct shipping rates for your packages. If the package details aren't accurate, then you can be charged for a price adjustment.
Your products need to have accurate weights in their product details. Your product weight is combined with the weight of the box, envelope, or other shipping container that you use to ship your product. The combined weight is used to calculate the cost to ship your package to your customer.
To learn how to add weights to new or existing products, refer to Variants.
Package dimensions and weight
In your Shopify admin, you can add the dimensions and weight of the default package that you use to ship your products. The package dimensions and weight are used to calculate the shipping costs when your customer is checking out. Only the default package's dimensions are used in the checkout.
If you use multiple package types when shipping your products, then you can adjust the package dimensions when purchasing the shipping label. If you want a shipping carrier to calculate the shipping cost at checkout based on packages other than your default package, then you can use a shipping app.
Fulfillment location address
Make sure that your fulfillment location's address is accurate. To change your fulfillment location's address, refer to Setting up your locations.
Setting up your printer
Before you purchase your first shipping label, decide how you're going to print them. You can use a desktop printer or a shipping label printer. If you want to use a shipping label printer, then use one of the Shopify-supported label printers.
Label printers use labels that have an adhesive backing, which you attach to your shipments directly. If you print labels using a desktop printer, then attach them to your packages using a plastic sleeve or packing tape.
Print a test shipping label
You can print a test shipping label to make sure that your printer is set up properly. You aren't charged for printing a test label.
From your Shopify admin, go to Settings > Shipping and delivery.
In the Shipping labels section, click Print test label next to the format that you want to print.
If the label downloads to your computer, then find the file on your computer and open it. If the label opens in a new tab in your browser, then open the tab.
Click the print option.
In the print dialog, select the printer that you want to use to print the label.
Select the paper size that matches the printer you're using to print the label.
Adding Shopify Shipping calculated rates to zones
If you sign up for a new Shopify account, then the Shopify Shipping rates are automatically added in the following scenarios:
- If your store is based in the United States, then USPS rates are added by default.
- If your store is based in Canada, then Canada Post rates are added by default.
- If your store is based in Australia, then flat rates are added by default, and you have the option to activate Sendle rates.
You can change what shipping rates are available to customers in your shipping settings. For more information, refer to Create calculated shipping rates.