Stopping Shopify Fulfillment Network Fulfillment requests

If you want to prevent an order from being fulfilled, then you can either place an order on hold, or try to cancel a fulfillment request that's been sent to Shopify Fulfillment Network (SFN).

The method for stopping a fulfillment depends on the status of the order and the fulfillment request:

  • If an order is in a Pending state, then place the order on hold before a fulfillment request has been sent.
  • If an order is in an In progress status, then try to cancel the fulfillment request.

To ensure that you have time to review an order before a fulfillment request is sent to SFN, consider setting up a fulfillment delay, or a hold order flow.

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