Shopify Fulfillment Network fulfillment operating hours and holidays
Shopify Fulfillment Network (SFN) fulfillment centers typically operate Monday to Friday from 8:00 am to 5:00 pm in their local time. SFN fulfillment centers observe statutory holidays that are recognized in their respective locations in Canada and the United States.
There are multiple peak periods throughout the year when every business, service, and carrier work at their full capacity. Peak periods happen around important holidays. Black Friday Cyber Monday (BFCM) is one of the peak periods.
These holidays impact SFN fulfillment center operations, and can cause order fulfillment and delivery delays. Make sure to get familiar with statutory holidays in Canada and United States to prepare your business for holidays and set correct expectations for your customers. Learn more about preparing for seasonal sales.
Holiday statuses for SFN fulfillment centers in Canada
The following table lists Canadian holidays in 2023 and how they affect SFN fulfillment centers in Canada.
| Holiday | Date | Fulfillment center status |
|---|---|---|
| New Year's Day, 2023 | Sunday, January 1 | Closed |
| Good Friday | Friday, April 7 | Closed |
| Easter Monday | Monday, April 10 | Closed |
| Victoria Day | Monday, May 22 | Closed |
| Canada Day | Saturday, July 1 | Closed |
| Civic Holiday | Monday, August 7 | Closed |
| Labour Day | Monday, September 4 | Closed |
| National Day for Truth and Reconciliation | Saturday, September 30 | Closed |
| Thanksgiving Day (Canada) | Monday, October 9 | Closed |
| Remembrance Day | Saturday, November 11 | Closed |
| Christmas Day | Monday, December 25 | Closed |
| Boxing Day | Tuesday, December 26 | Closed |
Holiday statuses for SFN fulfillment centers in the United States
The following table lists American holidays in 2023 and how they affect SFN fulfillment centers in the United States.
| Holiday | Date | Fulfillment center status |
|---|---|---|
| New Year's Day, 2023 | Saturday, January 1 | Closed |
| Memorial Day | Monday, May 29 | Closed |
| Independence Day | Tuesday, July 4 | Closed |
| Labor Day | Monday, September 4 | Closed |
| Columbus Day (Indigenous People's Day) | Monday, October 9 | Open |
| Veteran's Day | Saturday, November 11 | Closed |
| Thanksgiving (United States) | Thursday, November 23 | Closed |
| Black Friday | Friday, November 24 | Open |
| Christmas Day | Monday, December 25 | Closed |
| New Year's Day, 2024 | Monday, January 1 | Open |