Marking products as fragile

If you sell fragile products that require special handling, then you can indicate to SFN that they are fragile. After a product is marked as fragile, SFN automatically fulfills that item in an appropriately sized box instead of other packaging.

You can mark new products as fragile in the SFN app from the Check eligibility section when you create an inbound transfer, or when you add products in the Inventory tab. Products that are already part of your SFN inventory can be marked as fragile in the Inventory section.

Marking new SFN inventory as fragile

  1. From your Shopify admin, click Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Shopify Fulfillment Network.

  3. Click Open app.

  4. Click the Inventory tab.

  5. Click Add Products.

  6. Select the products that you want to fulfill with SFN.

  7. In the Check eligibility section under Fragile products, select Yes.

  8. Complete the rest of the eligibility selections.

  9. Click Save.

Marking existing SFN inventory as fragile

  1. From your Shopify admin, click Settings > Apps and sales channels.

  2. From the Apps and sales channels page, click Shopify Fulfillment Network.

  3. Click Open app.

  4. Click the Inventory tab.

  5. Click the product that you want to edit.

  6. In the Details section, select the This product is fragile checkbox.

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