Activity logs in the Shopify admin

Activity logs help you track changes and monitor user activity in your Shopify admin. The store activity log includes recent actions taken by store owners and users, whereas page activity displays when multiple users are viewing or editing the same page simultaneously.

Tip

Each individual order, draft order, customer, and inventory transfer has their own dedicated activity log, known as a Timeline, which can be used to track the detailed history and communicate internally among users. Learn more about using Timelines.

Store activity log

The store activity log displays the date and time of recent actions that are taken by the store owner or a user in your Shopify admin. Each event includes the name of the person, app, or channel that took the action.

Some examples of store activity might include the following actions being taken:

• Deleting a product.
• Changing a store setting.
• Granting store access to an app.

Considerations for using the store activity log

Before you use the store activity log, review the following considerations:

• The store activity log is view-only. You can't expand or click the individual events that are listed.
• The information can't be exported from the store activity log.
• A maximum of 250 results can be displayed on the store activity log page. The list of actions goes back only as far as the maximum number of results.
• You can't use the store activity log to display Shopify admin actions that go back over a set number of days.
• 'Shopify' can be listed in the store activity log as having taken an action in your Shopify admin. If you want to find out more information about an admin action such as this, then you can contact Shopify Support.

Access the store activity log

To access the store activity log, users need to have the Home and Store settings > Manage settings store permissions.

Steps:

1. From your Shopify admin, go to Settings > General.

2. In the Resources section, click Store activity log.

Page activity

Page activity lets you know if other staff members are viewing or editing the same page in your Shopify admin. This feature helps your staff avoid conflicting changes.

Considerations for using page activity

Before you use page activity, review the following considerations:

• Page activity isn't available in Canada.
• You can view up to 250 users on a page at one time.
• This feature works only in a web browser, not in the Shopify mobile app.

Using page activity

You can use page activity in the following sections of the Shopify admin:

• Product details
• Marketing
• Customer details
• Collection details
• Discount details

If another user is editing one of these pages, then you'll notice a icon next to their name.

Page activity works in the following ways:

• If another user is viewing or editing the same page, then you'll see their name. If they're actively editing, then a icon appears beside their name.
• If you try to edit a page that's already being edited, then you'll get a warning letting you know. You can choose to ignore the warning and edit anyway, but this might lead to conflicting changes.