Resetting your password

If you are the account owner and you forget your login password, then you can reset it on your own by following these instructions. If you are a staff member at a Shopify store, then you need to contact your store's account owner to reset your password for you. Only the account owner can reset a store password. Resetting a password is the same process for the account owner's account and for a staff member's account.

The steps to reset a password are the same with two-step authentication enabled.


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