Resetting passwords

You can reset your login password if you forget it, or if you want to keep your account more secure. If you're the store owner, then you can reset your own password and initiate your staff's password reset.

The steps to reset a password are the same with two-step authentication enabled.

Reset your forgotten password

Change your password

Reset staff passwords

  1. Click the name of the staff.

  2. In the RESET PASSWORD section, click Email instructions. The staff receives an email with instructions on how to reset their password.

Ready to start selling with Shopify?

Try it free