Your account

Shopify has two types of accounts with different permission options: account owners and staff accounts.

The account owner is the person whose email and contact information were originally used to sign up for Shopify. Only account owners can:

If you want to cancel your account, then see Pausing or closing your store. If you want to cancel your account during your free trial and you haven't selected a pricing plan, then no action is needed. Your account will freeze at the end of your trial and you will not be charged.

To learn about staff accounts, see Staff admin accounts. To learn about staff permissions, see Setting staff account permissions.

If you are a staff member and you need to reset your password or to change your access permissions, then you will need to contact the store's account owner.

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