Logging in to Shopify

This page was printed on May 27, 2020. For the current version, visit https://help.shopify.com/en/manual/your-account/logging-in.

You can log in to Shopify on desktop, or by using the Shopify app for iPhone or Android.

Log in to Shopify.

If you enter an incorrect password during login, then you'll be asked to verify that you are not a robot on your next login attempt. You'll also be asked to complete verification steps if your browser is in private or incognito mode, or if you cleared your browsing history since your last login to Shopify. You need to wait for all images to load in each verification step before you click Verify.

For information about resetting your password, see Resetting your password. If you forget the email use to log in to Shopify, then contact support.

Desktop iPhone Android

Log in to your Shopify admin on desktop

Steps:

  1. Go to your Shopify login page.

  2. Enter your store domain or your custom store domain and click Next.

  3. Enter your email and click Continue.

  4. Enter your password and click Log in.

Install and log in to the Shopify app

Steps:

  1. Download the Shopify app.
  2. When the app is installed, tap it to open it.
  3. If you already have a Shopify account, then tap Log in and enter your email address and password for your Shopify store. If you want to start a new Shopify account, then tap Sign up.

  4. If you have multiple Shopify stores linked to an email address, then enter the domain ending in .myshopify.com that you want to log in to, and then tap Log in.

  5. Tap Log in.

Log in to multiple accounts

Steps:

  1. When you're logged in to the Shopify app, tap Store.
  2. Tap the account name at the top of the screen.
  3. Tap Log in to existing store.
  4. Enter the email address and password for the account that you're logging in to.
  5. Tap Log in.

The account that you've just logged in to is now the active account. To see the information for a different account, you can switch accounts.

View a different account

Steps:

  1. From the Shopify app, tap Store.
  2. Tap the account name at the top of the screen.
  3. Tap the account that you want to view.

Log out of an account

Steps:

  1. From the Shopify app, tap Store, and then tap Settings.
  2. Choose whether to log out of only the active account, or all accounts.
  3. Tap Log out.

Install and log in to the Shopify app

Steps:

  1. Download the Shopify app.
  2. When the app is installed, tap it to open it.
  3. If you already have a Shopify account, then tap Log in and enter your email address and password for your Shopify store. If you want to start a new Shopify account, then tap Sign up.

  4. If you have multiple Shopify stores linked to an email address, then enter the domain ending in .myshopify.com that you want to log in to, and then tap Log in.

  5. Tap Log in.

Log in to multiple accounts

Steps:

  1. When you're logged in to the Shopify app, tap Store.
  2. Tap the account name at the top of the screen.
  3. Tap LOG IN TO EXISTING STORE.
  4. Enter the email address and password for the account that you're logging in to.
  5. Tap LOG IN.

The account that you've just logged in to is now the active account. To see the information for a different logged in account, you can switch accounts.

View a different account

Steps:

  1. From the Shopify app, tap Store.
  2. Tap the account name at the top of the screen.
  3. Tap the account that you want to view.

Log out of an account

Steps:

  1. From the Shopify app, tap Store, and then tap Settings.
  2. Choose whether to log out of only the active account, or all accounts.
  3. Tap Log out.

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