Logging in to Shopify

You can log in to your Shopify account using your internet browser on a desktop device, or log in using the Shopify app on a tablet or a mobile device. The Shopify app works with iOS, iPadOS, and Android operating systems.

To make your Shopify account more secure, consider adding an additional layer of security and activating the two-step authentication.

Note

When you log in, you need to use the original .myshopify.com domain name that was generated when you signed up for Shopify. If you changed your .myshopify.com domain name, then you still need to use it for logging into your account.

Learn more about changing your .myshopify.com domain name.

Log in to your Shopify account

You can log in to your Shopify admin using your internet browser on a desktop, a tablet, or a mobile device. On tablet and mobile devices, you can also log in using the Shopify app.

If you've logged in to your store on the same device before, then your store might already be listed on the login page. You can log in by selecting your store, and you aren't prompted to enter your email address.

If you want to log in to your Shopify admin on your tablet or mobile device without using the Shopify app, then you can use your internet browser and log in to your Shopify admin the same way as you log in on a desktop device.

Steps:

Desktop

1. Go to the Shopify login page.
2. Enter your email address that's associated to your Shopify account or use one of the login services to log in.
3. Enter your password, and then click Log in.
4. If you have two-step authentication activated on your Shopify account, then enter the authentication code using your authentication method, and then click Log in.
5. If you have multiple Shopify stores associated to your Shopify account, then select the store that you want to access.

Log in to multiple Shopify accounts

You can log in to multiple accounts using a tablet or mobile device on the Shopify app. You can't log in to multiple accounts on a desktop device, you can only switch between different accounts.

After you log in to an account, it becomes your active account and you can switch between your accounts

Steps:

Recover your Shopify login details

If you forget your Shopify account password, then you can reset your password.

If you forget the email address that's associated with your Shopify account, then contact Shopify Support.

If you need to update the email address that's associated with your Shopify account to log in, then contact Shopify Support.

Log out of a Shopify account

Desktop

1. From your Shopify admin, click your account name at the top right corner.
2. Click Log out.

In this section

• Resetting passwords

• Securing your account with two-step authentication

• Switching between Shopify stores

• Setting up a Shopify ID

• Using login services

• Using passkeys