Getting started with Sidekick

You can interact with Sidekick through a chat interface in the Shopify admin on desktop devices. You can access Sidekick from any page of the Shopify admin by clicking the Sidekick icon in the top navigation bar and then chatting with Sidekick by asking a question or giving an instruction.


In order to be eligible to use Sidekick, you must meet the following requirements:

  • You access the Shopify admin on a desktop computer. Sidekick isn't available on mobile devices.
  • Your account language must be set to English.
  • You agree to the confidentiality requirements for participation in early access.

It's recommended that you set your theme to Dawn, version 11.0.0 or higher. Sidekick has been trained and optimized to make edits to Dawn, and errors might occur with other themes.

Using Sidekick

Sidekick is accessible from any page of your Shopify admin. You can communicate with Sidekick as if you would chat with another human.

To learn more about what Sidekick can do, refer to Sidekick capabilities.


  1. Log in to your Shopify admin.
  2. Click the Sidekick icon to open Sidekick's chat interface.
  3. In the Ask anything... field, type a command or question in plain language.
  4. Click the paper airplane icon to submit your command or question.
  5. Depending on the type of response that you receive from Sidekick, you might need to click an additional button:
    • Click the > button to navigate to the indicated page or resource.
    • Click Apply to apply the generated content to your store.
  6. Optional: To regenerate a new response from Sidekick, click to try again.
  7. Optional: Click the thumbs-up or thumbs-down icon below the response to deliver feedback about the quality of Sidekick's response.
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