Required staff permissions for Shopify Inbox
This page was printed on Jun 09, 2023. For the current version, visit https://help.shopify.com/en/manual/your-account/staff-accounts/staff-permissions/staff-permissions-inbox.
Store owners and staff who have all the available permissions can use all the Shopify Inbox features. Only staff who have all the available permissions can manage chat availability. Retail staff don't have access to Shopify Inbox.
|Products||Enables your staff to share products.|
|Customers||Enables your staff to perform the following tasks:
|Discounts||Enables your staff to share discount codes or access discount codes that were shared by other staff.|
|Manage and install apps and channels||
Enables your staff to manage chat apps that are connected to Shopify Inbox.
You only need to give this permission to the staff members who you want to manage apps and sales channels. Staff members who do not have this permission can still use the apps and sales channels. For more information, refer to the description of staff permissions.