Descriptions of user roles

Early access

User roles are in early access and available only to certain merchants.

There are two types of predefined roles available by default in your Shopify admin. You can assign users either of the following types of predefined user roles:

• System roles are predefined roles and can't be edited
• Custom roles are predefined roles that you can edit to suit your business needs.

You can also create new roles with the permissions that you need.

Role categories

User roles are grouped into different categories. Each category represents a unique business context and permissions specific to that context. The following role categories are available:

• Organization - Roles and their permissions in this category grant access to features under Organization settings. These features work at the organization level across all stores in the organization. System roles in this category have the highest permissions in the organization.
• Store - Roles and their permissions in this category grant access to features and resources to a store. System roles in this category are limited to the store context.

System roles

System roles are predefined and can't be edited. The following table describes the different system roles that you can assign to your users.

System roles that are available for your organization users.

Role name	Permissions	Limitations
Organization administrator	View, create, edit and delete all resources within the organization, including finance and billing. View, create, edit, and delete users, roles, and groups. Assign and remove all roles. Assign and remove all groups. Access to all stores and all POS locations within the organization.	Can't modify system roles designed and maintained by Shopify. Can't perform ownership transfers. Assigned only by Organization owner and Organization administrator roles. Can't have access conditions attached to its assignment.
Store user administrator	Manage all users in assigned stores. Add users to assigned stores. Assign or remove any store category roles to users in assigned stores. Suspend and delete users in assigned stores.	Can't create or edit roles. Can't view, create, edit, or delete non-user resources, such as products or orders. Can't create, edit, delete, assign, or remove users from groups.

Custom roles

You might have some predefined roles available that you can further customize.

The following table describes the different predefined custom roles that you can assign to your users or customize further. Learn more about creating custom roles.

Note

To allow users with the Online store editor or Merchandiser roles to manage content permissions for areas that use file content, such as product media, you can customize those roles to include Files permissions.

predefined custom roles available for your store

Role name	Category	Pre-selected permissions
Online store editor	Store	Home All permissions in Online store All permissions in Content
Customer support	Store	Home All permissions in Orders All permissions in Draft orders
Merchandiser	Store	Home All permissions in Products All permissions in Catalogs All permissions in Content
Marketer	Store	Home All permissions in Marketing All permissions in Customers
Billing manager	Organization	All permissions in Billing