Help & support
As a Shopify Partner, you have access to comprehensive support resources and documentation to help you build and grow your business alongside Shopify. Whether you're just getting started or looking to expand your partner activities, we're here to help.
Get assistance through the following support options:
- Contact Shopify Support through chat or email by logging in to your organization for Partner-specific questions or a store for questions about your clients' stores.
- Chat with the .dev assistant on shopify.dev by clicking the search, and then Open Assistant. The .dev assistant can help you troubleshoot or answer your coding questions.
- Ask other Shopify Partners and developers on the .dev Community.
Find answers to common questions about the following topics:
- Shopify Partner Program: Learn some basics about the Shopify Partner Program, and review some frequently asked questions about the program.
- Partner Program Agreement updates: Learn about the latest Partner Program Agreement and how it affects your business.
- App and Partner Account removal: Learn why your app or Partner Account might be removed from our platform, and what you need to do next.
- Policies for reviews on the Shopify App and Theme stores: Learn about review policies, and how Shopify addresses review policy violations.
- Unpublished app deprecation: Learn about the unpublished app deprecation, and how the deprecation affects merchants and developers.
Enhance your Partner experience with the following tools:
- Explore the glossary of terms for program-specific terminology
- Access unlimited development stores for development and testing
- Access resources on shopify.dev
- Take advantage of free, on-demand training for Partners on Shopify Academy
- Stay informed about product roadmap and feature releases with the Shopify changelog