Getting started with Sidekick

Early access

Sidekick is currently in development. Some features of Sidekick are limited in scope or capability pending further development, and might not meet all expectations at this time. We value your feedback to help us refine and improve Sidekick.

Caution

You have confidentiality obligations as outlined in Section 6 (Confidentiality) and Section 9.8.1 (Beta Services) of Shopify's Merchant Terms of Service. Any information related to Sidekick that isn't public knowledge is considered confidential. We want to make sure that our confidential information stays confidential, so do not share with anyone outside of the Shopify organization.

You can interact with Sidekick through a chat interface in the Shopify admin on desktop devices. You can access Sidekick from any page of the Shopify admin by clicking the Sidekick icon in the top navigation bar and then chatting with Sidekick by asking a question or giving an instruction.

Requirements

In order to be eligible to use Sidekick, you must meet the following requirements:

• You access the Shopify admin on a desktop computer. Sidekick isn't available on mobile devices.
• Your account language must be set to English.
• You agree to the confidentiality requirements for participation in early access.

It's recommended that you set your theme to Dawn, version 11.0.0 or higher. Sidekick has been trained and optimized to make edits to Dawn, and errors might occur with other themes.

Using Sidekick

Sidekick is accessible from any page of your Shopify admin. You can communicate with Sidekick as if you would chat with another human.

To learn more about what Sidekick can do, refer to Sidekick capabilities.

Steps:

1. Log in to your Shopify admin.
2. Click the Sidekick icon to open Sidekick's chat interface.
3. In the Ask anything... field, type a command or question in plain language.
4. Click the paper airplane icon to submit your command or question.
5. Depending on the type of response that you receive from Sidekick, you might need to click an additional button:
   • Click the > button to navigate to the indicated page or resource.
   • Click Apply to apply the generated content to your store.
6. Optional: To regenerate a new response from Sidekick, click ↻ to try again.
7. Optional: Click the thumbs-up or thumbs-down icon below the response to deliver feedback about the quality of Sidekick's response.

Note

Sidekick doesn’t store your chat history. If you click X to close the chat window, then your chat history with Sidekick resets.