Payment methods

You can enable different payment methods in Shopify POS so that your customers have a choice of payment options at checkout.

Access the Payments settings

From the Payments settings screen, you can enable and disable payment providers, payment methods, and gift cards.

To access the Payments settings screen, tap Payments from the Settings screen:

Shopify POS payments settings - iPad

Enable Shopify Payments on your iPad

To use one of our card readers, you need to enable Shopify Payments or a supported third-party provider. If you haven't enabled Shopify Payments in your Shopify admin yet, then you can do so from your iPad.

To view the Payments settings screen of your Shopify admin on your iPad:

  1. On your iPad, go to the Shopify POS Payments settings screen.

  2. Tap Enable Shopify Payments:

    Enable Shopify Payments button - Shopify POS for iPad

Your iPad's browser opens and you can then log in to the Payments settings screen of your Shopify admin. After you log in, you can enable Shopify Payments.

Accept swipe card payments under $25 without a signature

If your store's located in the United States and you're using Shopify Payments, then you can accept swiped card payments of under $25 without a customer's signature. This option is turned off by default, but you can enable it from the Payments settings of Shopify POS for iPad:

  1. On your iPad, go to the Shopify POS Payments settings screen.
  2. Under ENABLED, Tap Shopify Payments (credit and debit):
    Shopify Payments (credit and debit) buton - Shopify POS for iPad
  3. Enable the Skip customer signature under $25 option.

Enable a supported third-party payment provider (retail package only)

You can activate a third-party payment provider instead of Shopify Payments if your store meets these requirements:

  • your payment account is based in Canada or the United States
  • your payment account accepts both card present and card not present retail transactions
  • your Shopify plan includes the Shopify retail package
  • you're using a compatible credit card reader

Shopify POS supports only the following third-party payment providers:

  • Authorize.net
  • First Data Payeezy
  • Vantiv Integrated Payments
  • USA ePay

These third-party payment providers are compatible only with certain credit card readers:

To enable a supported third-party provider for Shopify POS:

  1. On the Payments page, deactivate Shopify Payments if it's enabled on your store.

  2. Activate one of the supported payment providers. Your account with that payment provider needs to be set up to accept both card present and card not present transactions—contact the provider directly to learn more.

  3. Enter the credentials for your payment account, then click Activate.

  4. On your iPad, go to the Shopify POS Payments settings screen.

  5. Enable the payment provider by tapping its toggle button:
    third-party provider toggle button - Shopify POS for iPad

Enable payment by gift card

If your store is on the Shopify plan or higher, then you can enable payments by gift card in Shopify POS for iPad.

To enable payment by gift card:

  1. On your iPad, go to the Shopify POS Payments settings screen.

  2. Tap Gift Card.

  3. Tap the toggle buttons to activate one or both of the following:

    • gift cards that you can print and email to customers
    • physical gift cards (you'll need to order a supply of these if you haven't already)
      Gift cards settings screen - Shopify POS for iPad

Order physical gift cards

If your store is on the Shopify plan or higher and you have the retail package, then you can buy physical gift cards from the Shopify Hardware Store.

To order a supply of physical gift cards from the Shopify Hardware Store:

  1. On your iPad, go to the Shopify POS Payments settings screen.

  2. Tap Gift Card.

  3. Tap Buy physical gift cards to view the Shopify Hardware Store, where you can choose your gift card design and specify the quantity that you want to buy:
    Gift cards settings screen - Shopify POS for iPad

Enable payment by external credit, external debit, or store credit

You can accept payment using an external card terminal and store credit. These payment methods are turned off by default, but you can enable them from the Shopify POS Payments settings screen.

When you accept payment with an external terminal, Shopify POS records the transaction, but the payment is processed and collected by your external terminal provider.

To enable payment by external credit, external debit, or store credit:

  1. On your iPad, go to the Shopify POS Payments settings screen. The External Credit, External Debit, and Store Credit payment methods appear under DISABLED:
    Disabled payment methods - Shopify POS for iPad
  2. If you want to enable the External Debit or Store Credit payment methods, then do so by tapping their toggle buttons.

  3. If you want to enable External Credit payment method, then tap External Credit, enable the credit types that you want to accept by tapping their toggle buttons, and tap the back button:
    External credit screen - Shopify POS for iPad

Add a custom payment method

You can create custom payment methods and name them anything that you like, such as Bank draft or Check. Use custom payment methods for manual payments that aren't processed by Shopify.

To add a custom payment method:

  1. On your iPad, go to the Shopify POS Payments settings screen.

  2. Tap Add custom payment method:
    Add custom payment method button - Shopify POS for iPad
  3. Enter a name for the method, then tap Done.

Delete a custom payment method

If you no longer want to use a custom payment method, then you can remove it permanently from the Shopify POS Payments settings screen.

To delete a custom payment method:

  1. On your iPad, go to the Shopify POS Payments settings screen.

  2. Swipe the custom payment method left to reveal a Delete button:
    Payment method Delete button - Shopify POS for iPad
  3. Tap Delete.

Disable a payment method

If a payment method is disabled, then it won't appear as an payment option at checkout.

To disable a payment method:

  1. On your iPad, go to the Shopify POS Payments settings screen.

  2. Under ENABLED, disable a payment method by tapping its toggle button:

The payment method appears under DISABLED. You can re-enable the payment method in the same way.

Translate payment methods

If your iPad is set to use a language other than English, then your payment methods will be translated. For example, if your iPad is configured for French, then your Payments settings screen will look like this:

Translated Payments settings screen - Shopify POS for iPad

You can also print your receipts in Danish, French, German, Portuguese, or Spanish, depending on your iPad's language settings. Your printed receipt will show translated content for fields such as Taxes and Total.

Accept credit payments

To use one of our card readers, you need to enable Shopify Payments or a supported third-party payment provider. If you want to use a supported third-party provider, then you'll also need to add the Shopify retail package to your Shopify plan.

If you don't have Shopify Payments or a supported third-party provider selected in your Shopify admin, then the Credit button won't appear on the Select payment type screen of the Shopify POS app.

Accept swipe card payments under $25 without a signature

If your store's located in the United States and you're using Shopify Payments, then you can accept swiped card payments of under $25 without a customer's signature. This option is turned off by default, but you can enable it from the Shopify POS Settings screen:

  1. From the Shopify POS app, go to the Settings screen.
  2. Under Payments, enable the Skip customer signature under $25 option by tapping its toggle button:
    Skip customer signature option - Shopify POS for iPhone

Enable or disable payment methods

The Select payment type screen of Shopify POS for iPhone displays the payment methods that you've enabled on the Payments settings screen of Shopify POS for iPad. If you want to customize which payment methods appear on the Select payment type screen on your iPhone, then you need to log into Shopify POS on an iPad and enable the payment methods that you want to use.

Accept credit payments

You can accept swipe and manual credit card payments with the Swipe (audio-jack) card reader if you meet the following requirements:

  • You enable Shopify Payments as your payment provider.
  • Your store's based in the United States or Canada.

If you don't meet these two requirements, then you can still accept payment with an external terminal.

Accept swiped card payments under $25 without a signature

If your store's located in the United States and you're using Shopify Payments, then you can accept swiped card payments of under $25 without a customer's signature. This option is turned off by default, but you can enable it from the Shopify POS Settings screen:

  1. From the Shopify POS app, go to the Settings screen.
  2. Under Payments, enable the Skip customer signature under $25 option by tapping its toggle button:
    Skip signature under $25 option - Shopify POS for Android

Enable an external terminal in Shopify POS for Android

If you're using Shopify POS for Android and you have an external credit or debit card terminal, then you can enable the External Terminal payment method from the Settings screen of the Shopify POS app.

When you accept payment with an external terminal, Shopify POS records the transaction, but the payment is processed and collected by your external terminal provider.

To enable an external terminal:

  1. From the Shopify POS app, go to the Settings screen.

  2. Under Payments, tap the Enable external terminal toggle button:
    Enable external terminal option - Shopify POS for Android
  3. A message appears that explains that you're enabling a payment terminal that is not integrated with Shopify. Tap OK.

The External Terminal payment method is enabled and will be available as an option on the Select payment type screen during each transaction.

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