Setting up Shopify Payments for POS
Shopify Payments is the simplest way to accept payments. It eliminates the hassle of setting up a third-party payment provider or merchant account and having to enter the credentials into Shopify. With Shopify Payments you're automatically set up to accept all major payment methods as soon as you create your Shopify store.
After you set up Shopify Payments, your customers can make credit card payments on your store. You can activate Shopify Payments from the Payment providers page in the Shopify settings. When you set up Shopify Payments, you need the following information:
- your Employer Identification Number (EIN)
- your banking information
- the average price of your orders
- the average shipping time of your orders
Shopify Payments is available only to stores in certain countries and regions. With Shopify Payments you're automatically set up to accept all major payment methods as soon as you create your Shopify store.
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Activate Shopify Payments in the POS app
If Shopify Payments has been set up for your store, then you can accept credit card payments in person. After you set up Shopify Payments you need to activate it in the Shopify POS app.
- From Shopify POS, tap ≡ > Settings > Payment types.
- In the Default payment types section, verify that the Credit/Debit option displays Accepted.
Accept card payments without a signature
You can accept card payments without a customer's signature if you meet the following requirements:
- Your store is located in the United States.
- You're using Shopify Payments.
- You're using an EMV card reader.
This option is turned off by default, but you can activate it from the Shopify POS Payment types screen.
- From Shopify POS, tap ≡ > Settings > Payment types.
- In the Default payment types section, tap Credit/Debit.
- Tap the toggle to activate or deactivate Skip customer signatures when possible.
Supported countries and regions
Only countries where Shopify Payments supports both online and in-person processing are available. Use the following list to find out if Shopify Payments is available to use with the Shopify POS app in the country where your business operates:
- New Zealand
- United Kingdom
- United States (Shopify Payments is not available to US territories except Puerto Rico)
Country and currency compliance for selling in person
To accept in-person POS payments in multiple countries, you must create a separate Shopify store and Shopify Payments account for each additional country, unless your store is in the European Union (EU). If your store is in the EU and sells in euros (EUR), then you don't need to create separate accounts and can have POS locations in other supported EU countries all managed by one Shopify store.
To remain compliant with country requirements when making in-person sales, your business must meet the following obligations:
- Your Shopify store's country must match the country of all your physical store's locations.
- Your Shopify store currency must match the local currency of your physical store's locations.
These requirements do not apply in the following circumstances:
- Your store is located in a European Union (EU) country and sells in euros (EUR). You can accept payments from a POS location in another EU country supported by Shopify Payments for POS without needing to set up a new Shopify store. Refer to the list of supported countries.
- You don't accept in-person POS payments in your international locations, such as locations for warehousing or inventory management. These requirements only apply to physical locations where you accept payments.
- You sell to different international markets online only. These requirements apply to in-person sales.
Drew's business is based in Washington, selling online with USD as the store currency. If they open retail locations in Los Angeles and New York, then their store country and currency match those of their retail locations, as all are within the United States and using USD. However, if Drew later opens a retail location in the United Kingdom, then they're no longer compliant because the store's country is the United States (which doesn't match the POS location in the United Kingdom), and their POS would still be selling in USD (not GBP, which is the local currency).
Sasha's store is based in Berlin and sells in person in EUR. Sasha can open a retail location in the Netherlands selling in EUR and remain compliant, as both Germany and the Netherlands are EU members supported by Shopify Payments, and both retail locations are selling in EUR. However, Sasha couldn't establish a retail location in Switzerland, as Shopify Payments isn't available for in-person sales in Switzerland.
Jane's retail store is in the United States and she has a warehouse to store inventory in Canada. Jane doesn't need to create a new store for her warehouse in Canada because she doesn't accept in-person payments in Canada. However, if Jane wants to start selling in-person using Shopify POS in Canada, then Jane needs to create a new Shopify store that is based in Canada and sells in CAD.
Set up a new Shopify store to accept POS payments in a different country
You can accept in-person POS payments using Shopify Payments and a Shopify card reader in only one country per Shopify account, unless your store is in the European Union (EU). If your store is in the EU and sells in euros (EUR), then you don't need to create separate accounts and can have POS locations in other supported EU countries all managed by one Shopify store.
- Create a new store, registered in the country where you want to accept in-person POS payments and with the appropriate currency.
- Set up the new store. You can export your product information from your original store using CSV files.
- Create a new Shopify Payments account, registered in the country where you want to accept in-person POS payments and with the appropriate currency.
- Set up Shopify POS for the new store.
Bank account requirements for Shopify Payments
Bank account requirements depend on the country where your store is based. Refer to requirements for each supported country.
Edit bank account information
If you change banks or if your bank account details change, then you can update the information in your Shopify Payments settings.
You can't use prepaid bank cards as bank account credentials to receive payouts from Shopify Payments.
- From your Shopify admin, go to Settings > Payment providers.
- In the Shopify Payments section, click Manage.
- Under Payout bank account in the Payout details section, click Change bank account.
- Enter your bank account information, then click Save.