Staff settings on Shopify POS

Note

The staff settings are available only if you're using Shopify POS with the retail package on an iPad. Staff settings are not available in Shopify POS for iPhone or Android.

On the Staff settings screen, you can add or remove members of staff. You can also give each member of your team a unique four-digit PIN code that they will use to access the Shopify POS app and to check out customers.

Note

Users with limited access cannot manage accounts other than their own.

Add a new Shopify POS staff PIN

Tip

Staff members that you add in the Shopify POS app won't have access to your Shopify admin. You must add staff members in your Shopify admin if you want to give them access beyond the Shopify POS app. Staff members added in the Shopify admin must have full access to use the Shopify admin and POS app.

If you're using Shopify POS with the retail package, then you can add a new staff member from the in-app settings:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. In the POS-ONLY section, tap Add POS staff PINs:

    Add POS staff PINs button — Shopify POS for iPad
  3. Enter the staff member's name, and give them a four-digit PIN code so that they can log in to Shopify POS.

  4. Tap Add PIN.

Edit a staff member's details

If you're using Shopify POS with the retail package, then you can edit a staff member's details from the in-app settings:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. Tap a staff member's name.

  3. Optional: Make any necessary changes to the staff member's name. Your changes will be applied when you leave the screen.

  4. Optional: Tap Change PIN CODE, enter a new PIN code, and then tap Change PIN.

Set limited permissions for staff with POS PINs

If you want to restrict what staff members with POS PINs can see when they use Shopify POS, then you can limit their access permissions from the in-app settings.

After you enable Limited permissions, your staff members with POS PINs won't be able to do the following actions:

  • View orders from other locations.
  • Access payment settings, register shift settings, or locations settings.
  • Customize receipts.

To enable limited permissions:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. Enable the Limited permissions option:
    Limited permissions option — Shopify POS for iPad

Delete a staff member

If you're the account owner, or have an account with full admin access, then you can delete other staff members' accounts:

  1. From Shopify POS, tap Store, and then tap Staff.

  2. Tap a staff member's name.

  3. Tap Delete:

    Editing a staff member's details — Shopify POS for iPad

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