Staff settings on Shopify POS

Note

The staff settings are available only if you're using Shopify POS with the retail package on an iPad. Staff settings are not available in Shopify POS for iPhone or Android.

On the Staff settings screen, you can add or remove members of staff. You can also give each member of your team a unique four-digit PIN code that they will use to access the Shopify POS app and to check out customers.

Note

Users with limited access cannot manage accounts other than their own.

Add a new Shopify POS staff PIN

Did you know?

Staff members that you add in the Shopify POS app won't have access to your Shopify admin. You must add staff members in your Shopify admin if you want to give them access beyond the Shopify POS app. Staff members added in the Shopify admin must have full access to use the Shopify admin and POS app.

If you're using Shopify POS with the retail package, then you can add a new staff member from the in-app settings:

  1. Go to the Shopify POS Settings screen on your iPad.

  2. Tap Staff to go to the staff settings.

  3. In the POS-ONLY section, tap Add POS staff PINs:

    Add staff pos pins
  4. Enter the staff member's name, and give them a four-digit PIN code so that they can log in to Shopify POS.

    Add staff pin dialog
  5. Tap Done.

Edit a staff member's details

If you're using Shopify POS with the retail package, then you can edit a staff member's details from the in-app settings:

  1. Go to the Shopify POS Settings screen on your iPad.

  2. Tap Staff to go to the staff settings.

  3. Tap on a staff member's name.

  4. Make your changes to the name, PIN code, or icon color:

    Edit staff pin

  5. Tap Done.

Set limited permissions for staff with POS PINs

If you want to restrict what staff members with POS PINs can see when they use Shopify POS, then you can limit their access permissions from the in-app settings:

  1. Go to the Shopify POS Settings screen on your iPad.

  2. Tap Staff to go to the staff settings.

  3. Enable the Limited permissions option by tapping its toggle button:

    Limit pos pin permissions
    After you enable Limited permissions, your staff members with POS PINs won't be able to:

    • view orders from other locations
    • access payment settings, register shift settings, or locations settings
    • customize receipts.

Delete a staff member

If you're the account owner, or have an account with full admin access, then you can delete other staff members:

  1. Go to the Shopify POS Settings screen on your iPad.

  2. Tap Staff to go to the staff settings.

  3. Tap on a staff member's name.

  4. Tap Delete:

Delete staff pin

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