Shopkey

Shopkey is a keyboard extension for iPhone, iPad, and iPod touch. It lets you quickly add links to your products in messaging apps, on social media, and elsewhere online. After you've shared a product link using Shopkey, you can keep track of the sales that it generates from the Orders area of Shopify.

To use Shopkey, you need to download it from the Apple App Store, and then enable it on your iOS device. After you enable Shopkey, you can use it in other apps that use a keyboard natively:

Shopkey banner

Requirements

Before you start using Shopkey, make sure that:

Download Shopkey

You can download Shopkey from the Apple App Store.

Enable Shopkey

After you download Shopkey from the Apple App Store, you need to configure your device settings to make Shopkey available in your keyboard options.

To enable Shopkey:

  1. Tap the Shopkey icon to open the app.

  2. Enter the same account information that you use to log in to your Shopify store, and then tap LOG IN:

    Enter shopify login

    If you have more than one Shopify store associated with your email address, then the app will also ask you to enter the specific .myshopify.com URL of the store that you want to use.

    Note

    If you have a password protecting your storefront, you need to remove it before you can use Shopkey.

  3. From your device's Settings, tap General, tap Keyboard, and then tap Keyboards. You will see the keyboards that you have enabled:

    Enabled keyboards
  4. Tap Add New Keyboard..., then tap Shopkey:

    Tap shopkey

    You will now see Shopkey in the keyboards that you have enabled.

  5. Tap Shopkey from your enabled keyboards, then tap the Allow Full Access toggle:

    Tap allow full access toggle

    Note

    Full Access is an iOS permission that Shopkey requires to work properly. You can review Shopify's privacy policy to learn more about your privacy settings.

  6. Tap Allow to enable Full Access to Shopkey:

    Tap allow

    You can now use Shopkey in your messaging apps or on social media.

Use Shopkey

Now that you've enabled Shopkey, you can use it to access your product catalog from various apps on your iOS device.

To use Shopkey:

  1. Open an app that you want to use:

    Open app
  2. When you're ready to add a link to a product, tap and hold the globe icon to select Shopkey from your enabled keyboards:

    Select shopkey
  3. Tap on a product image that you want to share, or use the search option to find it:

    Tap a product

    Note

    For your products to be visible in Shopkey, they need to be set as visible on your online store.

  4. If you want to add tracking information to your Shopkey link, then tap the ... button, and choose the platform where you want to share the link:

    Shopkey platform picker
    If a customer decides to buy the product using your Shopkey link, then the referral source will appear on their order's information page in your Shopify admin:
    Shopkey order conversion

  5. Send your message (or post to your social media app):

    Link to product

    Your customers will be able to click on the URL and see the product you shared in your store.

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