Shop is a shopping destination and delivery tracking app that's available to customers on iOS and Android. Customers can use the Shop app to track packages, discover new stores and products, make purchases using Shop Pay, and engage with your brand. If a customer uses Shop Pay Installments, then they can also use the Shop app to manage their payments.
If your store meets the eligibility requirements outlined in the Shop Merchant Guidelines, then your store and products will automatically be listed in the Shop app and the Shop sales channel will appear in your Shopify admin.
You can use the Shop channel to manage your brand presence on the Shop app by doing the following:
- Customize the details of your Shop Store.
- Manage the products that appear in the Shop app.
- Run marketing automation campaigns.
- Offer your customers the option to download Shop from their order status page for delivery tracking.
- View and reply to reviews.
- Find insights and analytics.
The Shop channel is available in the countries where Shopify Payments is supported.