Order status page

The order status page is the last page your customer sees when they order from your online store. In most cases, the order status page is the final page of the checkout process.

Getting help

Before you customize your theme, make sure you understand what level of support to expect.

Supported customizations

We can help if you have trouble with supported customizations. You can chat, email, or call us any time.

Unsupported customizations

Unsupported customizations fall outside the scope of our support service. This means that we’re not able to help you if you run into problems. The good news is that we’ve classified each tutorial according to its level of difficulty, to help you decide whether to attempt it on your own. There’s also a growing community on our forums - you’ll often find friendly and helpful advice there.

You could also consider hiring a Shopify Expert to do your customizations for you.

Add Additional scripts

The Additional content & scripts box is used to insert code into the template for your order status page. You can add any of the following:

  • HTML You can use any valid HTML5 code, for example script, style, iframe and object elements.

  • Liquid code You have access to the checkout and shop liquid objects.

  • ROI/conversion tracking scripts

  • Referral tracking scripts

Caution

Shopify only validates (checks for syntax errors) your Liquid code in the Additional contents & scripts box. We do not validate any HTML or JavaScript. Please be careful with the code you add here and understand that this will change the behavior of your store's checkout.

Example customizations using Additional scripts

Here are some example customizations that use the Additional content & scripts field:

Access the Additional scripts

  1. From your Shopify admin, click Settings, then click Checkout.

  2. Find the Order processing section. Near the bottom of this section you will find Additional content & scripts.

Additional content 1

Advanced customizations

If you have a Shopify Plus subscription, you gain access to the checkout.liquid layout and checkout.scss.liquid asset file, giving you full control to make advanced customizations to your checkout experience.

If you're on a non-plus subscription, you can customize your checkout pages on the Customize theme page of your Shopify admin.

Want to discuss this page?

Visit the Shopify Community