Working with apps

Apps cover a wide range of functions and features, but you can do some basic actions with each of them.

If you need help with an app that you've installed in your Shopify admin, then see Getting support for apps.

Install an app

There are three ways to install an app on your Shopify store:

Install through the Shopify App Store

When you find an app in the Shopify App Store that you want to use on your store, click Add app on the app’s listing page.

After you click Add app, you need to authorize the app in your Shopify admin.

If you’re installing an app from a third-party developer’s website, then click the app install link. To complete the installation, you need to authorize the app in your Shopify admin.

When installing with a third-party install link, you receive a warning that the app isn’t from the Shopify App Store. This doesn’t necessarily mean that the app isn't safe to use. However, the app has not been through the verification and approval process that’s required for apps that are listed in the Shopify App Store.

Install a custom app

If you hire a developer to build a custom app for your Shopify store, then they provide you with an installation link. Custom app installation links are specific to your store, and can't be used to install the app on another store.

Click your install link to authorize the app in your Shopify admin.

For security reasons, custom install links expire after seven days. If your link expires, then the app developer will need to provide a new one.

If you have given a developer a collaborator account for your store, then they can install a custom app on your behalf, but only if you have granted them full permissions.

Open an app in Shopify

You can see all the apps that you have installed from the Apps page in Shopify:

View an app's about page

The app's about page lets you view information about the app and perform actions related to the app, such as viewing the app's listing on the Shopify App Store, writing a review for the app, and checking for any app compatibility issues.

Steps:

Edit an app's preferences

You can edit an app's preferences from the app's about page.

Steps:

  1. From your Shopify admin, go to Apps.

  2. Click About beside the name of the app.

  3. Click Edit preferences.

View an app's invoice

You can check an app's invoice to see more information about the billing and usage charges associated with the app.

Steps:

Change the app's proxy URL

Some apps use a proxy URL to get and show dynamic content on a page of your online store, such as product galleries, wishlist apps, or custom forms. The default proxy URL is set by the app developer, but you can change it in the Shopify admin.

Steps:

  1. From your Shopify admin, go to Apps.

  2. Click About beside the name of the app.

  3. In the App proxy section, click Customize URL.

  4. Enter the new proxy URL.

  5. Click Save.

View an app's permissions and privacy policy

You can view an app's permissions and privacy policy from the app's about page.

Steps:

Uninstall an app

You can uninstall an app from your store from the Apps page in Shopify.

Steps:

Check app notifications

The App status page gives you notifications about the status of your installed apps and sales channels, such as whether an app is compatible with your store.

Steps:

  1. From your Shopify admin, go to Apps.

  2. In the App status notifications bar, click Review. You'll only see the App status notification bar if you have apps that need to be reviewed.

The App status page shows a list of any apps installed on your store that need to be reviewed, such as unsupported apps.

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