Managing apps
Apps cover a wide range of functions and features, but you can do some basic actions with each of them.
If you need help with an app that you've installed in your Shopify admin, then see Getting support for apps.
On this page
Open an app in Shopify
You can see all the apps that you have installed from the Apps page in Shopify:
View an app's about page
The app's about page lets you view information about the app and perform actions related to the app, such as viewing the app's listing on the Shopify App Store, writing a review for the app, and checking for any app compatibility issues.
Steps:
Edit an app's preferences
You can edit an app's preferences from the app's about page.
Steps:
From your Shopify admin, click Settings > Apps and sales channels.
Click the app that you want to view.
Click Edit preferences.
View an app's invoice
You can check an app's invoice to see more information about the billing and usage charges associated with the app.
Steps:
Upgrade or downgrade an app subscription
Some apps that are billed on a recurring cycle have multiple subscription plans available, so you can customize your app experience based on your needs.
An app's pricing information for its subscription plans is available on the Shopify App Store, the app's external website, or both.
All app plan upgrades and downgrades are made within the app itself. Navigating to the specific plan selection page differs depending on the app, but you can find the page within the app by searching for pages with titles like "Billing", "Subscriptions", "Plans", "Pricing", or "Settings".
If you are unable to upgrade or downgrade your app's subscription plan on your own, then use the Get support button to reach out to the app developer for assistance.
Steps:
Change the app's proxy URL
Some apps use a proxy URL to get and show dynamic content on a page of your online store, such as product galleries, wishlist apps, or custom forms. The default proxy URL is set by the app developer, but you can change it in the Shopify admin.
Steps:
From your Shopify admin, click Settings > Apps and sales channels.
Click the app that you want to view.
In the App proxy section, click Customize URL.
Enter the new proxy URL.
Click Save.
View an app's permissions and privacy policy
You can view an app's permissions and privacy policy from the app's about page.
Steps:
Check app notifications
The App status page gives you notifications about the status of your installed apps and sales channels, such as whether an app is compatible with your store.
Steps:
From your Shopify admin, click Settings > Apps and sales channels.
In the App status notifications bar, click Review. You'll only see the App status notification bar if you have apps that need to be reviewed.
The App status page shows a list of any apps installed on your store that need to be reviewed, such as unsupported apps.