Script requirements and limitations

This page was printed on Jan 21, 2022. For the current version, visit https://help.shopify.com/en/manual/checkout-settings/script-editor/limitations.

To create scripts, you need the Shopify Plus plan and the Script Editor. You also need knowledge of the Ruby programming language, or access to a developer or Shopify expert who knows Ruby.

Some script limitations exist to enhance security and to make sure that scripts can run no matter how many customers your store has at any given time. Keep the following restrictions in mind if you are developing scripts for your Shopify store.

Online store and the Storefront API

When you create or edit a script, you choose whether it will run in your online store only or in your online store and in the following apps:

For scripts to work, they require the website to have built-in shopping cart functionality and so scripts can't be used with the Buy button, Facebook, or Wholesale sales channels.

Published scripts

Only one script per script type can be published at a time. For example, you can publish a line items script and a shipping rates script, but you can't publish two line items scripts at the same time.

Maximum number of Shopify Scripts

You can create up to 200 Shopify Scripts.

Draft orders

Line item scripts, shipping scripts, and payment scripts don't work with draft orders or the draft orders checkout.

Metafields

Shopify Scripts can't access metafields.

Cart/checkout attributes

Shopify Scripts can't access Shopify Liquid cart attributes. You can add these attributes to your cart pages to collect extra information from your customers, but you can't create a script that uses them.

Discount codes

Scripts can access whether a discount code is applied, the amount of the discount, and the type of discount (fixed amount, percentage, or shipping), however they can't access how it applies (cart or line item specific). As such, Scripts can't access post-discount totals, and they also can't access automatic discounts.

Line items

Scripts can't add items to the cart, or increase an item's price.

Shipping rates

Scripts can't increase a shipping rate's price.

Regular expressions

Regular expression matching is not supported. If you are creating a line item script, then you might be able to use one of the following methods as a workaround:

Themes

You might need to update your Liquid theme to support your scripts and to avoid confusing your customers. For example, not all themes show line item discounts in the cart. If this is your case, then you need to edit your theme to show the line items discounts in the cart. Learn more about the types of modifications that you can make to your Liquid themes.

Resources

The amount of CPU and memory available to a script is limited. The resources reserved for a script depend on the size of the cart and the amount of calculations that the script requires. Shopify carefully tracks these resource limits to make sure they don't prevent your script from working as intended.

When you test a script, the Script Editor console prints the percentage of allocated resources that the script is using.

Input/output

With a few exceptions, Shopify Scripts are not capable of input/output. This means that scripts can't execute web requests or database calls, and can't get input from a user.

The puts method, however, can be used to print text to the console in the Script Editor app.

Time and randomness

Scripts can't involve random or time-based calculations. The Time object and rand method can't be accessed by Shopify Scripts.

Because scripts run every time a cart's total is recalculated, scripts based on time or random number generation could have unpredictable or confusing results if a customer changes their cart often. However, you can schedule scripts to run during events using the Launchpad app.

Script character limit

You can create scripts up to 24,576 characters long.

Subscription orders

If your Lineitem and shipping scripts discount a subscription product, then the discount applies to the following payments:

  • the first payment of a pay-per-delivery only, without applying to scheduled orders
  • the entire amount of the a prepaid subscription order

Learn more about subscriptions and scripts.

Accelerated checkouts

When you use Shopify Scripts with accelerated checkouts, shipping discounts are applied after your customer selects an accelerated payment method. Because of this, changes to the order's price are not reflected on the customer's device or browser. Customers see the original price on their accelerated checkout, but will be charged the correct discounted price.

Shopify Point of Sale (POS)

Shopify Scripts don't work with the Shopify Point of Sale (POS).

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