Setting up your domain with 1and1.com

If you have a domain from 1and1.com, then you need to reconfigure your DNS settings to point the domain at your Shopify store.

Before you set up your 1and1.com domain

Before you follow these instructions, you should be familiar with the general procedure for modifying your DNS settings. You'll also have to add your domain in your Shopify admin.

Configure your root domain in 1and1.com

Steps:

  1. Log in to your 1and1 account.

  2. Click Domains:

    1and1 Sidebar

  3. Select the domain that you want to configure.

  4. If your domain is active, then click Adjust Destination. If you haven't used this domain in the past, then click Use Your Domain.

  5. Click DNS Settings.

  6. Click edit on the DNS Settings card:

    1and1edit DNS settings

  7. In the A/AAAA Records section, select Other IP address:

    1and1 select other IP address

  8. In the IPv4 Address box, type Shopify's IP address, 23.227.38.32 Copy

    1and1 enter Shopify's IP address

  9. Click Save.

  10. Confirm that you want to modify your DNS settings by clicking Yes.

Create a subdomain in 1and1.com

After you've configured your root domain, you can set up subdomains. To do so, you need to create a subdomain, and then edit the CNAME record to make sure that it points to your store.

Steps:

  1. Log in to your 1and1 account.

  2. Click Domains:

    1and1 Sidebar

  3. Select the domain that you want to create a subdomain for, then click the Subdomains tab:

    1and1 subdomains tab

  4. On the Create Subdomain card, click Add subdomain:

    1and1 add subdomain

  5. Enter the prefix for your subdomain. For example, you might choose shop, www, or store.

  6. Click Save.

You've created a new subdomain. Now you need to edit your CNAME record to make sure that the subdomain points to your store.

Edit your CNAME record in 1and1.com

After you've created a subdomain, you need to point it to your Shopify store by editing the CNAME record.

Steps:

  1. Log in to your 1and1 account.

  2. Click Domains.

    1and1 Sidebar

  3. Find the domain that you created a subdomain for, and click to expand the Actions menu:

    1and1 actions menu

  4. Click Manage Subdomains, then select the subdomain you want to edit.

  5. In the subdomain's Details tab, click Modify DNS Settings:

    1and1 modify DNS settings

  6. In the A/AAAA and CNAME Records section, select CNAME.

  7. In the Alias box, enter shops.myshopify.com:

    1and1 enter alias

  8. Check the box next to I am aware and accept that all current DNS settings, e-mail addresses and redirects will be disabled.

  9. Click Save.

  10. Confirm that you want to modify your DNS settings by clicking Yes.

  11. In your Shopify admin, click Verify connection to confirm that your custom domain has been connected to your store.

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