Renewing Shopify-managed domains

If you have a Shopify-managed domain, then you can automatically renew your domain subscription in your Shopify admin. Automatically renewing your domain ensures that your ownership doesn't expire. You don't need to renew your myshopify.com URL.

You can choose whether to enable automatic renewal when you buy a domain through Shopify, or at any time from your Shopify admin. If your domain isn't set to renew automatically, then you need to enable automatic renewal before the end of the registration period to prevent your domain from expiring.

If you want to cancel a Shopify-managed domain, then you can disable automatic renewal so that it expires at the end of the registration period.

By default, the Shopify store owner's email address and information are used to purchase and renew domains. Make sure that your email address is up to date so that you receive notifications about your domain subscription.

Enable automatic renewal

  1. From your Shopify admin, go to Online Store > Domains.

  2. Click Manage for the domain that you want to configure.

  3. In the Auto-renew section, check Auto-renew this domain every year.

Your domain renewal is charged automatically on the date listed. To ensure that your domain subscription is successful, the renewal date is 14 days before the end of the registration period. Domain renewals are charged separately from your monthly subscription charges.

Disable automatic renewal

If you don't want your domain subscription to renew automatically, or if you want to cancel your Shopify-managed domain, then you can disable automatic renewal in your Shopify admin.

Steps:

  1. From your Shopify admin, go to Settings > Domains.

  2. Click Manage for the domain that you want to configure.

  3. In the Auto-renew section, uncheck Auto-renew this domain every year.

After you disable automatic renewal, your domain expires at the end of the registration period. If you don't want your domain to expire, then you need to enable automatic renewal before the expiry date.

Disable automatic renewal for .de domains

Due to German regulations for .de domains, .de domain renewals can't be disabled from your Shopify admin. If you purchase a .de domain through Shopify, then your domain continues to renew automatically until you cancel it.

To cancel your .de domain, you need to send an email to Shopify's German support team at hilfe@shopify.com at least 5 days before the domain's scheduled renewal date. The email must contain a completed Domain Termination/Deletion form and specify whether you want your domain to be cancelled immediately or at the end of the registration period.

After you provide the required information, the German support team submits it on your behalf. When your domain is cancelled, it's immediately deleted from the registry and becomes available for anyone to purchase.

Renew an expired domain

If your domain subscription expires, and you want to keep using your domain, then you have 40 days to contact Shopify support to renew it. This is sometimes referred to as the grace period. You can't renew an expired domain yourself.

If you don't renew an expired domain during the grace period, then you might be able to renew it during the redemption period by contacting Shopify support. The redemption period lasts up to 30 days after the grace period. There are additional costs associated with renewing a domain during the redemption period.

If your domain isn't renewed by the end of the redemption period, then it's deleted from the registry. After deletion, the domain becomes available for anyone to purchase. You might be able to buy your domain again through Shopify or from a third-party domain provider.

Ready to start selling with Shopify?

Try it free