Buying shipping labels individually using Shopify Shipping

You can buy Shopify Shipping labels individually in your Shopify admin. If you want to buy shipping labels in bulk, then refer to Buying shipping labels in bulk using Shopify Shipping.

Depending on your fulfillment locations, you can purchase labels from the following carriers through Shopify Shipping:

Shipping carriers available per region
Fulfillment locationShipping carriers
United States
  • USPS
  • UPS (not available in Puerto Rico)
  • DHL Express (continental United States only)
  • FedEx by Shippo
  • Canada
  • Canada Post
  • UPS
  • Australia
  • Sendle
  • United Kingdom
  • Evri (for businesses based in the United Kingdom)
  • DPD (for businesses based in the United Kingdom)
  • France
  • Colissimo (for businesses based in France)
  • Mondial Relay (for businesses based in France)
  • Chronopost (for businesses based in France)
  • Italy
  • Poste Italiane (for businesses based in Italy)
  • Spain
  • Correos (for businesses based in Spain)
  • The cost of shipping labels is displayed in your local currency before taxes such as EUR in France or GBP in the United Kingdom. After you buy a shipping label, the cost and the taxes are billed to you in USD through your Shopify account. For more information, refer to Billing and taxes.

    Before you buy your first shipping label

    Do the following before you buy your first shipping label:

    Considerations for buying a shipping label

    Review the following considerations when buying a shipping label:

    • Shopify Shipping doesn't support DDP (delivered duty paid). If you collect duties and import taxes at checkout, then you can't purchase a Shopify Shipping label for orders where duties have been collected. You need to purchase the label externally or refund the order.
    • If you're shipping internationally using Shopify Shipping, then your shipment's declared value can't exceed 2,500 USD.
    • You can print your shipping labels during the label purchase flow or from the Shipping labels page at any time after you purchase your labels.
    • Sendle carrier in Australia has a different shipping label purchase process. To buy a label from Sendle, refer to Buy and print a shipping label from Sendle.

    Buy and print a shipping label

    1. From the Shopify app, tap Orders.
    2. Tap the order that you want to fulfill.
    3. In the Unfulfilled section, tap Create shipping label.
    4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment.
    5. If you're shipping internationally, then you need to fill in a customs form for each product:
      1. In the Customs information section, tap EDIT, and then select your product.
      2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,500 USD.
      3. Select country of origin.
      4. In the HS (Harmonized System) code section, tap SET and then enter your HS (Harmonized System) code.
      5. Tap the ✔️ icon to complete the customs form.
    6. In the Package and weight section, select an existing package or create a new package:
      • To use an existing package, tap CHANGE, and then select a package from the Package drop-down menu.
      • To create a new package, follow these steps:
        1. In the Package section, click Add package.
        2. In the Add package dialog, enter the information about your new package.
        3. Click Add package.
    7. In the Total weight (with package) field, enter the total weight of your shipment.
    8. In the Shipping date section, select a shipping date. If you want to automatically send shipment details to your customers on that date, then activate Email details to customer now.
    9. Tap Continue to shipping details to continue to the next page.
    10. In the Shipping service section, tap CHANGE, and then select a shipping method.
    11. Optional: Select any additional services, such as a signature or proof of age upon delivery. Additional services vary from carrier to carrier. To learn more, refer to the specific carrier's page.
    12. If you're shipping from a location in the United States, then in the Shipping insurance section you can add shipping insurance to your shipment. The amount of coverage can include the total or part of the value of the items in the order and any shipping costs.
    13. Review your purchase summary, and then tap Buy shipping label.
    14. Choose whether to print your shipping labels with any customs forms or packing slips, and then print your shipping labels and shipping documents.

    Suggested shipping services

    When you buy Shopify Shipping labels, a Suggested shipping service might be automatically selected. This Suggested service is based on services that you've used for similar orders in the past. A Suggested service is available for more orders after you purchase more Shopify Shipping labels.

    Buy and print a shipping label from Sendle

    The following instructions apply only when purchasing shipping labels from Sendle in Australia.

    Steps:

    1. From the Shopify app, tap Orders.
    2. Tap the order that you want to fulfill.
    3. In the Unfulfilled section, tap Create shipping label.
    4. In the ITEMS section, confirm the number of items that you want to include in this fulfillment.
    5. If you're shipping internationally, then you need to fill in a customs form for each product:
      1. In the Customs information section, tap EDIT, and then select your product.
      2. Verify your product information such as weight, quantity, value, and description. The maximum international shipment's declared value can be up to 2,000 AUD.
      3. Select country of origin.
      4. In the HS (Harmonized System) code section, tap SET and then enter your HS (Harmonized System) code.
      5. Tap the ✔️ icon to complete the customs form.
    6. In the Package and weight section, select an existing package or create a new package:
      • To use an existing package, tap CHANGE, and then select a package from the Package drop-down menu.
      • To create a new package, follow these steps:
        1. In the Package section, tap Add package.
        2. In the Add package dialog, enter the information about your new package.
        3. Tap Add package.
    7. In the Total weight (with package) field, enter the total weight of your shipment.
    8. In the SHIPPING SERVICE section, select your shipping method and any additional services such as signature on delivery.
    9. In the PARCEL COLLECTION METHOD section, select your shipment collection method: - If you want to drop off your shipment at a drop-off location, then select Drop off parcel. - If you want to schedule a pickup, then select Schedule a pickup: 1. In the Pickup date section, tap Edit details 2. Fill in pickup details, and then tap Save.
    10. In the Shipping date section, select a shipping date. If you want to automatically send shipment details to your customers on that date, then activate Email details to customer now.
    11. Review your purchase summary, and then tap Buy shipping label.
    12. Choose whether to print your shipping labels with any customs forms or packing slips, and then print your shipping labels and shipping documents.
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