Hiring help

If you need help to build your store on Shopify, then you can hire a Shopify expert. Experts are trusted, third-party agencies and freelancers who offer services for Shopify merchants and people just starting out with Shopify. Experts can help you with many elements of running your business, including the following:

  • Store setup
  • Marketing and sales
  • Development and troubleshooting
  • Content writing
  • Visual content and branding
  • General guidance

Contacting an expert

There are three ways you can contact experts within the Experts Marketplace.

  • Find experts: Answer a few questions about your business and work you need to have done. The Experts Marketplace recommends up to six experts that can help you with your job. You can select one or more experts to contact. Before you send a message to the selected experts, you can add details about your business, any problems that you're facing, and your goal.

    If you need an expert to do work that is not covered by the questions, then you can click I need something else and create a job instead.

  • Browse services: Browse the available services in the Experts Marketplace and discover experts who offer the service. If you find an expert that you’re interested in working with, then you can contact them to discuss your needs.

  • Create a job: Create a job to get matched with an expert that is best suited to your needs. You can select the service that you need to have performed, and then provide additional details to help the expert to understand what you need. After your job is created, the job details are sent to up to six experts. Experts that are interested in your job can then contact you with more information. You can create a job only if you already have a Shopify store.

Working with experts

When you contact an expert, you’re prompted to log into the Shopify Experts Marketplace. After you log in, you can access and manage all of your Experts Marketplace messages, proposals, and jobs. You can log in to the Experts Marketplace with your Shopify account. If you don’t have a Shopify account, then you can create one. You don’t need to create a store to create a Shopify account.

After you contact an expert, you can discuss your budget, timeline, and the expected results with them. When the expert has the information that they need, they can send you a proposal. If you are satisfied with the proposal, then you can accept it and the expert can start work.

Learn more about working with experts.

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