Fees and costs

When you sell in multiple currencies you're charged the regular Shopify Payments processing fee and a currency conversion fee.

You can find the fee values in your Terms of Service.

You can view a breakdown of how each product price is calculated for each market.

Shopify Payments fee

When you capture the payment for an order, you're charged a Shopify Payments fee to cover the cost of processing the payment. This fee depends on the type of credit card that is used (for example, the fee for a VISA card can sometimes be different from the fee for an American Express card) and the location where the credit card is registered:

  • Payment processing fees (Domestic) - The cost to process credit cards that are issued in the same country or region as your store.

  • Payment processing fees (Cross border) - The cost to process credit cards that are issued in a country or region that is different from the one that is associated with your store.

Transaction fee

For stores located in most countries, you aren't charged transaction fees for orders if you're using Shopify Payments. If you deactivate Shopify Payments and enable an external payment provider, then you're charged a transaction fee for your orders going forward. This transaction fee is determined by your store's Shopify subscription plan.

Conversion rate and fee

When you accept payment in a currency that is different from your payout currency, then a currency conversion occurs. The amount that you receive in your customer's local currency (also referred to as the presentment currency) is converted to your payout currency, and you're charged a currency conversion fee:

  • Currency conversion rate - The market rate at which one currency is exchanged for another. The conversion rate is not a fee (it's a mid-market rate, without any markup). For example, a conversion rate of USD/EUR 0.8788 means that $1 USD is exchanged for €0.87 EUR.

  • Currency conversion fee - The fee that Shopify charges to convert currencies when you capture a payment. Currency conversion fees and credit card fees aren't returned to you when you issue a refund, but you're not charged additional conversion fees when you issue a refund or when you receive a chargeback. The conversion fee is based on your store's primary country:

    • 1.5% in the US
    • 2% in all other countries and regions with Shopify Payments

The currency conversion rate and fee appear on your payout details. After the currency conversion fee has been calculated, it's included in your customer's price.

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