Log in to the Shopify POS app

Before you can use the Shopify POS app to process sales, a Point of Sale staff member must log in to the app with an admin username and password.

Log in to Shopify POS

Log in with email

If you're a staff member with an admin username and credentials, then you can use them to log into the Shopify POS app.

Steps:

  1. On the Shopify POS app login screen, tap Log in with email.

  2. On the Shopify page, type in your admin username and password and then tap Log in.

  3. Enter your authentication code and tap Log in.

  4. Select the correct store and location to complete login.

Log in with a code

You can log in to the Shopify POS app remotely so that POS staff members who don't have admin credentials can open the POS app on a single device at a specific location using their PIN.

Steps:

  1. On the Shopify POS app login screen, the staff member taps Log in with code. This generates a code for this device.

  2. On the activation page, the admin user enters the code, and then taps Next. After the admin user enters the code, the store and location are displayed on the Shopify POS app login screen.

  3. To complete the login process, the staff member selects the correct store on the Shopify POS app login screen.

Use a QR code to log in to Shopify POS

This feature was removed and replaced by logging in with a code. If your POS app version is 7.0 or earlier, then you can continue to use a QR code to log in to the Shopify POS app. However, it is recommended that you update to the latest version of the POS app and log in with a code instead.

Use a PIN to access Shopify POS

You need to use your Shopify POS PIN in order to unlock and access the Point of Sale. If you've already logged in to your store using your admin credentials, then you can access Shopify POS by using your POS PIN on the POS PIN screen.

Every staff member must use a PIN to access Shopify POS. If you're the store owner or have the Manage Point of Sale staff permission, then you can create and manage PINs.

Staff members must use a PIN to access Shopify POS. To learn more about setting PINs, refer to Manage POS staff.

Ready to start selling with Shopify?

Try it free