Managing receipts

At the end of a sales transaction, you can offer to print, email, or text the customer's receipt. You can also print a gift receipt, which is proof of purchase but doesn't contain the amount spent.

If a customer loses their receipt, you can reprint it for them.

The Payment successful screen appears after you've taken payment for an order. From the Payment successful screen, you have a few options:

Options for POS sale receipts

To print a receipt	Tap Print receipt.
To send an email receipt to the customer	Tap Email receipt to enter an email address, and then tap Send.
To send a text receipt	Tap Text receipt to enter a phone number, including the area code, and then tap Send.
To print a gift receipt	Tap Gift receipt.

Reprint a receipt

iOS

1. From the Shopify POS app, tap Orders.

2. Tap the order that you want to print a receipt for.

3. Tap Receipt > Print receipt.

Android

1. From the Shopify POS app, tap Orders.

2. Tap the order that you want to print a receipt for.

3. Tap Receipt > Print receipt.

Print a gift receipt for a completed sale

Note

The gift receipt option appears only if you have a receipt printer.

Steps:

iOS

1. From the Shopify POS app, tap Orders.

2. Tap the order that you want to print a gift receipt for.

3. Tap Receipt > Gift receipt.

Android

1. From the Shopify POS app, tap Orders.

2. Tap the order that you want to print a gift receipt for.

3. Tap Receipt > Gift receipt.