Managing receipts

At the end of a sales transaction, you can offer to print, email, or text the customer's receipt. You can also print a gift receipt, which is proof of purchase but doesn't contain the amount spent.

If a customer loses their receipt, you can reprint it for them.

The Payment successful screen appears after you've taken payment for an order. From the Payment successful screen, you have a few options:

Options for POS sale receipts
To print a receipt Tap Print receipt.
To send an email receipt to the customer Tap Email receipt to enter an email address, and then tap Send.
To send a text receipt Tap Text receipt to enter a phone number, including the area code, and then tap Send.
To print a gift receipt Tap Gift receipt.

Reprint a receipt

  1. From the Shopify POS app, tap and then tap Orders.

  2. Tap the order that you want to print a receipt for.

  3. Tap Receipt > Print receipt.

Steps:

  1. From the Shopify POS app, tap and then tap Orders.

  2. Tap the order.

  3. Tap Receipt > Gift receipt.

Ready to start selling with Shopify?

Try it free