Editing the checkout form options

This page was printed on Jan 28, 2020. For the current version, visit https://help.shopify.com/en/manual/checkout-settings/checkout-form-options.

You can edit some of the fields on your checkout pages to be required, optional, or hidden.

For example, some customers don't like to provide their phone number during an online checkout, so they might abandon their cart if you make it a required field. In some cases your payment provider or shipping carrier might require a customer to provide a phone number to complete the checkout.

Steps:

  1. From your Shopify admin, go to Settings > Checkout.
  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Checkout.
  1. From the Shopify app, go to Store > Settings.
  2. Under Store settings, tap Checkout.

  1. Scroll down to the Form options header

    Shopify - checkout form field settings

  2. Here, you can set the following options:

  • Full name to require both first and last name, or require last name only.
  • Company name to be included on your checkout form (choose hidden to remove it).
  • Apt, bldg, etc. to be included on your checkout form (choose hidden to remove it).
  • Phone number to be hidden, optional, or required.

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