Editing the checkout form options

You can change some of the fields on your checkout pages so that they are required, optional, or hidden.

For example:

  • If some customers abandon their carts because they don't want to provide their phone number during an online checkout, then the phone number can be set to Optional.
  • If your payment provider or shipping carrier requires that the customer provide a phone number to complete the checkout, then the phone number can be set to Required.

You can change the following form options:

  • Full name: Require that your customer either enter both a first and a last name, or only a last name.
  • Company name: Include or hide a company name field.
  • Address line 2 (apartment, unit, etc.): Include or hide an additional address line.
  • Shipping address phone number: Include or hide a phone number field.

If you sell to customers in the following countries and have modified your checkout to collect house numbers, then remove your customizations:

  • Germany
  • Spain
  • Italy
  • China
  • Japan
  • Hong Kong SAR
  • Brazil
  • Netherlands
  • Switzerland
  • Austria
  • Sweden
  • Norway
  • Denmark
  • Mexico

Leaving your customizations in place will result in your customer being required to enter their house number twice.


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