Receipt printers
A printer is not essential for a Shopify POS system, because you can send all your receipts by email.
To print paper receipts, your retail setup needs to include the following items:
- Shopify POS on iPad
- Shopify plan or higher
- a supported Star Micronics receipt printer.
We also recommend that you use an Apple AirPort WiFi Extender with the Star Micronics receipt printer. Our support for other routers is limited.
Supported Star Micronics printer models
Supported receipt printer models are:
- Star Micronics TSP143III Bluetooth wireless receipt printer (model number: 39472110)
- Star Micronics TSP650II Bluetooth wireless receipt printer (model number: 39449871)
- Star Micronics TSP143LAN receipt printer (model number: 39463110)
- Star Micronics TSP100USB receipt printer (model number: 39461110)
Take care with model names
If you buy the USB or LAN receipt printer, you might notice that the name is shown on the front of the printer as TSP100. This is no cause for concern, as the number isn't in fact the name of the individual model, but of that whole range of Star Micronics printers.
If you want to confirm the exact model number of the printer that you have, look for a label that's typically fixed to the underside of the printer. This label shows the:
- model range (TSP100)
- serial number
- power rating
- model number (143LAN or 100USB).
Connect the printer cables
Two cables with slightly different connectors are supplied with a Complete Kit from Shopify. One cable connects the printer to the cash drawer, and the other connects the printer to your router. Take care to use the correct cable in each case:
