Gift cards

If your store's on the Shopify plan or higher, then you can use gift cards to give your customers the opportunity to share their love for your brand with others.

Note

Gift cards can't be redeemed in transactions that are processed through Shopify POS on an iPhone or Android device at this time.

Enable gift cards on your store

If you've never sold gift cards in your store, then you'll need to activate the gift card feature from your Shopify admin.

After you've performed this activation, you'll be able to enable gift cards as a payment method in your Shopify POS Payments settings. This will automatically add gift cards to your catalog.

Note

You can use gift cards on Shopify POS only if your store's on the Shopify plan or higher. If you want to sell and redeem physical gift cards, then you need the retail package.

View your gift card products

Your gift cards will be available in two collections:

  • the All products collection:
All products gift card
  • a collection just for gift cards:
Gift cards collection

Use your iPad's front-facing camera to scan barcodes

If you want to sell or redeem physical gift cards by scanning their barcodes with your iPad's front-facing camera, then you'll have grant the Shopify POS app access to the camera. You'll be asked to grant the app access the first time you sell or redeem a gift card, but you can also do so manually from your iPad's privacy settings.

To grant the Shopify POS app access to your iPad's front-facing camera:

  1. From your iPad's home screen, tap Settings.

  2. Tap Privacy.

  3. From the Privacy menu, tap Camera.

  4. Grant the Shopify POS app access by tapping its toggle button:

    Enable privacy settings

You will be prompted to scan a gift card's barcode whenever you sell or redeem a gift card.

Did you know?

The front-facing camera can't scan a gift card's barcode if you hold the gift card too close to or too far away from the camera. When scanning a gift card's barcode, hold the gift card 10-15 inches away from the iPad's camera.

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