Set up the Shop channel
Set up the Shop channel to manage how your Shop Store displays to customers in the Shop app, and manage your shopping settings. Using the Shop channel allows you to manage settings that help improve your customers' shopping experience in the Shop app.
Add the Shop channel to Shopify
If you don’t want to sell on Shop, then you can opt out of Sell with Shop. To remove the Shop channel, refer to Removing a sales channel from your Shopify admin.
Sell with Shop
The Sell with Shop setting manages all the features that let customers purchase from your store on Shop. This includes the Shop Store, product detail pages, and checkout. This setting allows you to sell your products on the Shop app, and must be activated for your store to be discoverable in searches.
If your store meets the eligibility requirements in the Shop Merchant Guidelines, then the Sell with Shop setting is activated automatically. If you don't want to sell your products on the Shop app, then you can deactivate the Sell with Shop setting.
Opt out of Sell with Shop
From your Shopify admin, click Settings > Apps and sales channels.
From the Apps and sales channels page, click Shop.
Click Open sales channel.
Click Settings.
In the Sell with Shop section, click Deactivate.
Shop search
Shop search is designed with ranking systems that help customers quickly find relevant and useful search results in the Shop app.
If your store meets the eligibility requirements in the Shop Merchant Guidelines, and you have the Sell with Shop settings activated in the Shop channel, then your customers can discover your Shop Store and the products in your store from the Search tab in the Shop app.
Customize your Shop Store
You can use the Shop channel to view your Shop Store as it displays to Shop app users. You can also edit your brand assets, store information, and change the order in which product collections display in your Shop Store.
The Shop channel automatically syncs with your online store's brand assets to display certain information in Shop such as your logo, cover image, store background, store description, and store policies. You can update what displays in Shop by changing your settings in the Shop channel.
Edit your Shop Store details
In the Store details section of the Shop channel, you can edit your store profile, avatar, and contact information.
You can update the following contact information and social media links for your Shop Store:
- contact URL
- phone number
- business address
- social links for Instagram, Facebook, Pinterest, YouTube, and Twitter
Steps:
From your Shopify admin, click Settings > Apps and sales channels.
From the Apps and sales channels page, click Shop.
Click Open sales channel.
In the Store section, click Edit details.
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To update your store details, do any of the following steps:
- In the Store profile section, update your store description.
- In the Store avatar section, click Change to upload a new avatar image.
- In the Contact and social section, update your contact information or social links.
- To return to your Shopify admin to edit your store policies, in the Store policies section, click Manage policies.
Click Save.
Edit your Shop Store home page
You can edit your header, collections, and navigation in the Shop channel.
If you want to add background media to your Shop Store such as an image, GIF, or video, then ensure that your files meet the following requirements:
- Image files must be under 15 MB in size, and be in WEBP, PNG, JPG, or GIF formats.
- Video files must be under 32 MB in size, no longer than 10 seconds in duration, and be in an MP4 or MOV format.
The suggested dimensions for all media types are 1080 x 1170 pixels.
Steps:
From your Shopify admin, click Settings > Apps and sales channels.
From the Apps and sales channels page, click Shop.
Click Open sales channel.
In the Store section, click Customize.
From the drop-down menu at the top of the page, select Shop Store home.
Review the table below to learn more about how you can edit your store information, and then click Save.
Feature | Editing options |
---|---|
Announcement banner | To update your announcement banner, click Announcement banner.
|
Navigation | To update your navigation, click Navigation > Edit category list, and then do any of the following:
|
Collections | To update your collections, click Collection list, and then do any of the following:
⋮⋮ icon to move the collection to a specific position in a section. |
Header | To update your header, click Header, and then do any of the following:
|