Shopify Payments for the Netherlands

Merchants based in the Netherlands can use Shopify Payments to accept credit cards and other popular payment methods.

Requirements for Shopify Payments

To use Shopify Payments, ensure that you can meet the following requirements.

Prohibited businesses

Some types of businesses and services are not permitted to use Shopify Payments. To see whether you can use Shopify Payments, check the list of prohibited business types for the Netherlands.

More details can be found in the Shopify Payments Terms of Service (TOS).

Bank account requirements for Shopify Payments

Make sure that your bank account meets the following requirements before you connect it to Shopify Payments:

  • The bank account is a business bank account with a bank in the Netherlands in EUR currency.
  • The bank account is eligible for SEPA transfers.
  • The bank account has an IBAN that starts with the following letters: AT, BE, CH, DE, DK, EE, ES, FI, FR, GB, GI, IE, IT, LU, NL, NO, PT, or SE.

Checking accounts that are set up to accept only wire transfers don't work with Shopify Payments. Savings accounts, flex-currency accounts, virtual accounts, and money-transferring services that mimic bank accounts aren't supported by Shopify Payments.

To confirm that your account can accept the transfer type listed for your region, contact your bank.

Personal information requirements for Shopify Payments

In response to regulations in different countries, you're required to provide information about you and your business. The information is collected to help identify merchants using Shopify Payments, including the beneficial owners of a particular corporate entity. The purpose of collecting this information is to comply with regulatory requirements designed to prevent money laundering, terrorist financing, and other financial crimes.

As local rules and regulations evolve, Shopify and its partners might reach out to collect additional information about you and your business. These standard reviews can occur at anytime during the lifespan of your Shopify account.

The information that Shopify is required to collect differs from country to country, but typically includes documentation about the following:

  • the individual creating the Shopify Payments account
  • the business associated with the Shopify Payments account.
  • the individuals who ultimately own or control the business, which includes the business owner or a senior executive with legal signing authority for the business

Acceptable document types for individuals and businesses in the Netherlands include the following.

Identity documents:

  • Passport
  • Driver license: scans of front and back are required
  • National ID: scans of front and back are required
  • Resident permit ID
  • Dutch aliens document

Address documents:

  • Utility bill
  • Statement from a financial institution
  • Government-issued letter
  • Proof of home insurance

Company/entity documents:

  • VAT registration
  • Company registration certificate
  • By-laws memorandum

Accepting payments

In most countries, when your business is a sole proprietorship you're automatically set up to accept all major payment methods as soon as you create your Shopify store with Shopify Payments activated. Your card rate is based on your store's Shopify subscription plan, and you can change plans whenever you want.

Businesses in the Netherlands can accept Visa, Mastercard, American Express, and Maestro debit and credit cards, as well as payments using Bancontact, and iDEAL.

Pay periods

Your pay period refers to the amount of time between the date that a customer's payment is captured and the date that those funds are sent to your bank account. The date and time that a customer's payment is captured is recorded in UTC time. Funds from payments that are captured on Friday, Saturday, and Sunday are grouped and sent together as one payment.

In the Netherlands, the pay period is 3 business days.

Learn more about to getting paid with Shopify Payments.

Tax reporting

As a merchant, you are required to abide by all applicable regulations, including tax reporting. Depending on your jurisdiction, Shopify Payments might also be required to report your sales to the local tax authorities.

Shopify Payments fees don't include Value-Added Tax (VAT) for stores in Europe with the exception of Ireland. You may need to account for VAT at the local applicable tax rate on your VAT return. To get this information, you can either download a generated invoice, or export a file with your transaction information.

For stores in Ireland, 23% VAT is charged in addition to the Shopify Payments fees.

Download a generated invoice

You can download monthly invoices to submit with your tax claim. Each invoice includes the total VAT paid on transaction fees for all orders made in your store that month. This feature uses the UTC time zone, which might be different from your store's time zone. If you want a report that uses your store's time zone, then you can export a list of your store's transactions as a CSV file.

The invoice for each month is generated on the 5th of the following month. For example, the invoice for June is generated on July 5th. If you had no transactions with Shopify Payments for a certain month, then no invoice is generated for that month.


  1. From your Shopify admin, go to Settings > Payments.
  2. In the Shopify Payments section, click View payouts.
  3. Click Documents.
  4. On the Tax documents dialog box, click Download PDF next to the invoice that you want to download.

You can now submit this invoice with your tax claims.

Export transactions

You can export a list of your store's transactions as a CSV file. The CSV file includes a VAT column for European merchants.


To export your transactions:

  1. From your Shopify admin, go to Settings > Payments.
  2. In the Shopify Payments section, click View payouts.
  3. Click Transactions.
  4. Click Export. A CSV file downloads in your browser.
  5. Open the CSV file in a spreadsheet editor.
  6. The last column of the CSV file displays the amount of VAT collected on each transaction.
  7. Use the SUM tool to calculate the total amount of VAT that you've collected.

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