Shopify bill overview
You can find your bills on the Billing page of your Shopify admin. The Billing page includes an overview of your recent bills. You can click on a recent bill to view your detailed bill, or to download your bill for your records.
The store owner and staff with the View billing and receive billing emails permission receive bills by email, along with billing related notifications.
Your bill includes four types of charges:
Subscription shows the charge for your store's Shopify subscription plan. If you switch your store to a lower subscription plan within a billing cycle, then a subscription credit is applied in this section.
Apps shows app charges associated with the bill. App charges are set by the app developer. App developers can charge for apps with recurring fees, usage fees, and one-time fees. If you have an issue with an app charge, then contact the developer for help.
Shipping shows charges for your shipping labels and adjustments made during your billing cycle.
Transaction fees shows transaction charges associated with the bill. You are charged transaction fees if you are not using Shopify Payments.
The bill subtotal, tax charges, and total appear at the bottom of the bill.
Detailed PDF bill
You can download a detailed version of each bill as a PDF. Your bill is split into two main sections:
- an overview of your charges
- a detailed breakdown of all your charges
The overview shows the total amount for the bill and how it’s divided among your subscription, apps, other charges, and taxes. You can view the billing periods and other details like the store name, payment method, types of charges, and more. The overview includes notices about important actions related to your bill, like an upcoming payment that's due, or if you live in a region or country where you need to account for reverse charge VAT.
If your store is on the Shopify Plus plan, then from your billing store you can view the charges for all of the stores in your organization.
Navigate to your Billing page:
- United States: From your Shopify admin, go to Finances > Billing.
- All other countries: From your Shopify admin, go to Settings > Billing.
Select a recent bill.
A billing cycle is the length of time between bills. You can change this time interval, but you can't choose a specific day of the month to receive your bills. Bills are issued using the UTC time zone.
Shopify has a few different billing cycles:
|Billing cycle name||Billing cycle duration|
|Subscription billing cycle||30 days, or 1, 2, or 3 years|
|App billing cycle||30 days|
Shopify has both recurring charges and one-time charges. Make sure that you understand the different recurring or one time charges that can appear on your bills. One-time charges, such as the fees you pay for registering a domain or for purchasing a theme, appear on a separate bill.
Recurring charge types
The following types of recurring charge can occur on your regular monthly bill:
You can receive individual bills for the following one-time charge types:
- One-time app charges
- Brokered services (Experts Marketplace)
- Shipping labels, adjustments, and insurance
If your business is located in a Canadian or American jurisdiction where Shopify has a business presence, then Shopify is required by law to charge applicable taxes on your subscription. You also see a taxes calculation based on your location.
You can see the taxes on a separate line in your bill.
See Taxes for more information.
If you live in a region where Shopify is required to charge taxes on any of your account charges, these charges appear in your Shopify invoice.
About billing thresholds
In addition to monthly subscription billing, Shopify also issues bills throughout the month according to your plan-based billing threshold. Billing thresholds are dollar values that trigger billing whenever the cost of your account activity exceeds its threshold amount.
You receive a bill whenever the total of your transaction fees and other outstanding charges exceeds your account's threshold. Monthly subscription fees are included in your running total, but they are not included in threshold bills.
If you have any transaction fees or other charges during your current billing cycle, then your store's threshold appears in the Bills section of the Billing page in your Shopify admin. If you have no transaction fees or charges, then your store's threshold doesn't appear.
If you reach your billing threshold and you're issued with a bill, you can continue to buy shipping labels until the total reaches 110% of your threshold. No further purchases can be made until you pay for the issued bill. For example, if your threshold is $400, and your account's activity reaches $400, then you'll be issued a bill. You can still purchase shipping labels until your account activity reaches $440 (110% of $400), but any more purchases after that can be made only after you've paid your bill of $400.
To learn more about how you're billed for shipping labels, contact Shopify Support.
Charges triggered by your billing threshold appear in the Billing history section of the Billing page in your Shopify admin.
Third-party payment providers
If your store uses a third-party payment provider, then you're billed either when the total of your store's fees and charges (including recurring charges for any apps that you have installed) exceeds one of your store's billing thresholds, or at the end of your 30-day billing cycle. For example:
- Your account is billed at the end of the day if the total of your transaction fees and other outstanding charges exceeds your account's daily threshold amount.
- Your account is billed whenever the total of your transaction fees and other outstanding charges exceeds your account's maximum threshold amount, which is twice the amount of your account's daily threshold
- If the total of your transaction fees and other outstanding charges is below your billing thresholds, then your account is billed at the end of your 30-day billing period. If you change your store's Shopify subscription plan, then you're billed for any outstanding and prorated amounts.
You can view your store's billing thresholds in the Bills section of the Billing page in your Shopify admin.
Your first bill doesn't include transaction fees, but your second bill includes all transaction fees incurred up to that point.
If your store uses Shopify Payments, then the credit card processing rates are deducted from your orders automatically. For any other outstanding charges, including recurring charges for any apps that you've installed, you're billed either when the total of your outstanding charges exceeds one of your store's billing thresholds, or at the end of your 30-day billing cycle, whichever comes first.
You can view your store's billing thresholds on the Billing page in your Shopify settings.