Hardware overview
If you're using Shopify POS, start by choosing the hardware you need to accept payments using cash, cards, or both. Then upgrade to the Shopify plan or higher when you're ready to use specialized retail hardware like barcode scanners, receipt printers, and cash registers.
You can also use shipping hardware—like label printers and scales—to speed up your shipping and fulfillment process.
| Choose your components | Plan your Shopify POS setup by choosing components that suit your needs. |
| Supported credit card readers | If you're using Shopify Payments or a supported third-party provider in Canada, the continental United States, or the United Kingdom, then you can choose one of the supported card readers from the Shopify Hardware Store. |
| External credit card terminals | If you can't use one of our supported card readers to process your transactions, then you'll need an external credit card terminal from a payment processor. |
| Supported iPad stands | We support a number of iPad stands for your Shopify POS system, all available from our Hardware Store. For full support from Shopify, match the model numbers if you buy from another provider. |
| Cameras | We support the Nest camera for use with the Shopify app. The Nest camera is available from our Hardware Stores in Canada and the United States. |
| Adding retail hardware | Upgrade to the Shopify plan or higher if you need additional retail hardware such as receipt printers, barcode scanners, and a cash drawer (you'll also get some enhanced in-app features such as register shift tracking). |
Choose your Shopify POS hardware
Depending on your business, the kind of retail hardware you'll need might be a bit different:
| If you run... | Then you might need... |
|---|---|
| A pop-up shop | iPad + card reader |
| A store | iPad + card reader + receipt printer |
| Multiple stores or a warehouse | iPad + card reader + receipt printer + barcode scanner + cash drawer |
You can choose a variety of components for your Shopify POS system, depending on:
- whether you take cash, cards, or both
- whether you're on the Shopify plan or higher.
Where to buy hardware
If you're in Canada, the United States, the United Kingdom, or Ireland, then you can buy hardware from the Shopify Hardware Store:
| Canada | hardware.shopify.ca |
| United States | hardware.shopify.com |
| United Kingdom | hardware.shopify.co.uk |
| Ireland | hardware.shopify.ie |
If you're in Canada or the United States, then you can buy the retail custom kit from the Hardware Store to quickly get your Shopify POS system up and running.
Buy from other vendors
Except for the supported card readers, individual components are also available from original vendors or resellers, including the following:
| Country | Reseller |
|---|---|
| Australia |
gorillalab.com.au pos99.com.au |
| Japan |
primex.co.jp |
| Singapore | Kingly |
Model number quick reference
To make sure that the hardware you buy is supported by Shopify, you must verify the model numbers on items you buy (unless you're buying from the Shopify Hardware Store in Canada, the continental United States, or the United Kingdom). Model numbers must match those shown in the following table.
| Retail component | Model name | Model number |
|---|---|---|
| Bluetooth Wireless Receipt Printer | Star Micronics TSP100IIIBI | 39472110 |
| Bluetooth Wireless Receipt Printer | Star Micronics TSP650IIBI | 39449871 |
| LAN Receipt Printer | Star Micronics TSP100III LAN | 39463110 |
| USB Receipt Printer | Star Micronics TSP100USB | 39461110 |
| Cash Drawer | APG Vasario 320 | VB320-BL1616 |
| Cash Drawer | Star Micronics 13" |
37964220 (black) 37964180 (white) |
| Cash Drawer | Star Micronics 16" |
37965600 (black) 37965590 (white) |
| Cash Drawer | Star Micronics 16" (United Kingdom only) | B-2002FN (black or white) |
| Cash Drawer | Windfall Cash Drawer | HDWFCDA and H225 |
| @Rest iPad Stand | Heckler Design @Rest Stand | HDAR2 or H234 |
| iPad Air Stand | WindFall Stand for iPad Air (fits iPad Pro 9.7") | HDWFA1 or H236 |
| iPad Mini Stand | WindFall Stand for iPad Mini | HDWFM01 or H434 |
| Swipe (audio-jack) card reader | Swipe (audio-jack) card reader | Available only from Shopify |
| Swipe (30 pin) card reader | Swipe (30 pin) card reader | Discontinued |
| Swipe (Lightning) card reader | Swipe (Lightning) card reader | Available only from Shopify |
| Barcode Printer | Dymo LabelWriter 450 | 1752264 |
| 1-D Barcode Scanner | Socket Mobile S700 |
CX3360-1682 (blue) CX3397-1855 (white) |
| Socket Mobile 7Ci |
CX2870-1409 (grey) CX2895-1508 (white) CX2885-1484 (red) CX2883-1480 (yellow) CX2887-1486 (blue) |
|
| 2-D Barcode Scanner | Socket Mobile S740 |
CX3431-1881 (blue) CX3419-1838 (white) |
| Socket Mobile 7Qi |
CX3308-1528 (grey) CX3316-1536 (white) CX3312-1532 (red) CX3310-1530 (yellow) CX3314-1534 (blue) |
|
| Camera | Nest camera |
Canada NC1102EF (Nest Cam) NC2100EF (Nest Cam outdoor security camera) NC3100EF (Nest Cam IQ) NC4100CA (Nest Cam IQ outdoor security camera) United States NC1102ES (Nest Cam) NC2100ES (Nest Cam outdoor security camera) NC3100US (Nest Cam IQ) NC4100US (Nest Cam IQ outdoor security camera) |
| Wifi network | Google Wifi | NLS-1304-25 |
| Barcode Label | Dymo (1" x 1") Small Label | 30332 |
| Barcode Label | Dymo (1" x 2 1/8") Medium Label | 30336 |
| Barcode Label | Dymo 1 1/8" x 3 1/2") Large Label | 30252 |
| Barcode Label | Dymo Butterfly (Extra Small) Label | 30299 |
| Shipping Label Printer | DYMO® 4XL Label Printer (USB) | 1755120 |
| Shipping Labels | DYMO® 4" x 6" Shipping Labels | 1744907 |
30-day return policy
We have a 30-day return policy on all hardware (except card readers) bought from Shopify.
Be sure to complete the return form when returning an item to us or making an exchange.
Re-using your own equipment
You might be able to re-use these components if you already own them:
- cash drawer (if you're on the Shopify plan or higher)
- barcode label printer
- Nest camera
- iPad stand.
Components you can't substitute
If you use any of these items, they must be the exact models and can't be replaced by alternatives:
- Card reader — If you're using Shopify Payments, you can use one of our encrypted card readers to take credit card payments securely and easily.
- Barcode scanner — If you're on the Shopify plan or higher, you must use one of the barcode scanners supported by us.
- Receipt printer — If you're on the Shopify plan or higher, you must use one of the receipt printers supported by us.