Update customer note

The Update customer note action updates the notes on a customer's page for the customer that triggers the workflow.

Fields

The Update customer note action contains the following fields.

Fields used in the Update customer note action.
Field Description
Note The note to be applied to the customer.

Triggers

The Update customer note action has a hidden field added to it by the trigger. This field, Customer ID, identifies the customer to update. The customer ID is set by default and can't be changed.

The Update customer note action can be used in workflows that start with the following triggers:

  • Customer created
  • Customer account enabled
  • Customer account disabled
  • Draft order created
  • Fulfillment created
  • Order cancelled
  • Order created
  • Order fulfilled
  • Order paid
  • Order risk analyzed
  • Order transaction created
  • Refund created

Example

Example of a workflow that adds a note to a customer when they place a high-risk order

In this example workflow, a customer has a note added when they place a high-risk order.

API details

To learn more, review the customerUpdate mutation.

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