Fulfillment event created

The Fulfillment event created trigger starts a workflow when changes occur in an existing order's fulfillment status.

Note

The Fulfillment event created trigger applies to updates from third-party fulfillment services, such as picked up, in transit, or delivered. Manual fulfillment events do not start workflows with the Fulfillment event created trigger. For manual fulfillment workflows, use the Order fulfilled trigger instead.

Actions

Actions that require a fulfillment or an order can be used with the Fulfillment event created trigger, including:

• Submit fulfillment request
  • Add order line item

• Add order tags
• Archive order
• Cancel order
• Capture payment
• Hold fulfillment order
• Mark order as paid

Example

In this example workflow, an email is sent when a fulfillment is confirmed.

Testing the Fulfillment event created trigger

This trigger applies to third-party fulfillments, not to manual fulfillment events. To test a workflow that starts with this trigger, contact your third-party fulfillment service to find out how to place a test order.

API details

The Fulfillment event created trigger allows actions to be taken with the FulfillmentEvent Graphql API object.

Templates

Send a notification when shipping is completed

Send a Line notification when shipping is completed. View template