Fulfillment order fulfillment service failed to complete fulfillment

The Fulfillment order fulfillment service failed to complete fulfillment trigger starts a workflow when a fulfillment service closes an assigned fulfillment order that was previously accepted for fulfillment. When a fulfillment service can't complete a fulfillment order, then the order's fulfillment status is changed to Incomplete. To continue the fulfillment process, investigate the cause of the cancellation with your fulfillment service to determine your next steps.

Actions

The following actions can be used in workflows that start with the Fulfillment order fulfillment service failed to complete fulfillment trigger.

Example

Example of a workflow that adds a tag and sends an email when a fulfillment service fails to fulfill an order

In this example workflow, a tag is added and an internal email is sent when a fulfillment service fails to fulfill an order they had previously accepted.

Testing the Fulfillment order fulfillment service failed to complete fulfillment trigger

This trigger applies to third-party fulfillments, not to manual fulfillment events. To test a workflow that starts with this trigger, contact your third-party fulfillment service to find out how to place a test order.

API details

The Fulfillment order fulfillment service failed to complete fulfillment trigger allows actions to be taken with the Order Graphql API object.

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