Shipping labels

Note

At this time, Shopify Shipping is available to stores based in the United States and Canada.

You can buy shipping labels in your Shopify admin to speed up your packaging and fulfillment process, save time at the post office, and get reduced shipping rates from USPS or Canada Post. After you've bought a shipping label, you can print it, affix it to the outside of your package, and then ship the package from any post office.

Overview

There are a few steps to using shipping labels for your orders:

  1. Buy a shipping label in your Shopify admin. You can do this from an order's Fulfillment page.

  2. Download and print the shipping label. You can use a desktop printer, or a supported label printer.

  3. Affix it to the outside of your package. If you aren't using labels, then you can use tape or a packing sleeve.

  4. Drop off your package at any post office.

Choose your label printer

Before you can buy shipping labels, you need to choose the label printer that you want to use. You can do this on the Shipping settings page in your Shopify admin:

  1. From your Shopify admin, click Settings, and then click Shipping.

  2. In the Shipping labels section, select the Printer type that matches the printer you want to use:

    Printer type
    When you buy a shipping label, it is saved as a digital file. Some files can be printed only by a certain model of printer, so make sure that the type of printer that you choose at this step matches the one that you have:
    4" × 6" standard label printer Outputs the label in PNG file format. Choose this if you're using a Mac computer to print shipping labels, or if you're using a Windows computer without Zebra label printing software.
    4" × 6" Zebra label printer Outputs the label in ZPL file format. Choose this only if you want to print labels using Zebra's label printing software on a Windows computer.
    8½" × 11" desktop printer Outputs the label in PNG file format. Choose this if you want to print labels on a desktop printer.

  3. In the Packages section, click Add package to create a custom package type. If you're using Shopify Shipping with USPS, then you can also select from available USPS flat rate packages.

  4. After you've selected a printer type and chosen your available package types, click Save.

After you set up Shopify Shipping, you're ready to buy a shipping label on an order's Fulfillment page in your Shopify admin.

Did you know?

Want to use Shopify Shipping for your next fulfillment? You can buy a shipping label for your most recent order in your Shopify admin.

Shopify-supported shipping label printers

For best results, use Shopify-supported hardware to print the shipping labels that you purchase in your Shopify admin:

Dymo LabelWriter 4XL The Dymo LabelWriter 4XL is a label printer that connects to your computer via USB. It's available on the Shopify Hardware Store. Recommended for both Mac and Windows computers.
Zebra GC420d The Zebra GC420d is a label printer that connects to your computer via USB. Recommended for Windows computers.

If you don't have a label printer, then you can print your shipping labels using a desktop printer instead and affix them to your packages using a plastic sleeve or packing tape.

Billing schedule

After you buy a shipping label, the cost is billed through your Shopify account.

Shipping invoices are charged separately from your Shopify subscription. If you cancel a shipping label, then its cost will be refunded as a credit towards future label purchases — it won't be reimbursed directly to your Shopify account.

Your account is charged either once a week or when you reach a billing threshold that's determined by your current Shopify plan, whichever comes first. To learn more about how you're billed for shipping labels, contact Shopify support.

Next steps

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