Getting paid

As a Shopify Partner, you earn money based on your contribution to the Shopify ecosystem (your activities) and the Partner program that you join. Your earnings might vary based on your location and the location of the merchants you work with.

Shopify might charge you taxes on its fees or pay out taxes on your referral commissions in certain cases. These taxes vary based on your location, the type of Partner activity, and the tax information you provide in your Partner account settings. You might be responsible for remitting these taxes to the appropriate government authority. To learn more, refer to Shopify Partner earnings.

How your earnings are calculated

Your referral commission is calculated on the subscription fee paid by the merchant to Shopify, net of any discounts or credits. Your app and theme revenue is calculated on the app or theme purchase made by the merchant from Shopify. Before your earnings are calculated, the merchant must pay Shopify for the related subscription fee, app purchase, or theme purchase.

Below are some factors that might impact your earnings:

  • If a merchant's bill payment fails, then your earnings on their subscription fee, app purchase, or theme purchase are paid out only after the payment is retried and successfully processed.

  • If a merchant's account is frozen due to non-payment, then your earnings on their subscription fee, app purchase, or theme purchase are not paid out until the merchant's account is unfrozen and the payment is successfully processed.

  • If a merchant is given a free trial as part of the affiliate referral process, then your referral commission is paid out only after the merchant pays their first subscription fee.

Stores without an associated subscription fee, such as Plus Expansion stores, do not contribute to your referral earnings.

For information about how you can earn money in the Shopify Partner Program, refer to Shopify Partner earnings.

Activity requirement for payouts

As a Shopify Partner, you can earn recurring commission payments for development store referrals. These payments recur monthly as long as you are an active Shopify Partner. To continue receiving recurring commission payments for your previous development store referrals, you must complete one of the following activities at least once every 12 months:

  • Development store referral
  • Affiliate referral
  • Upgrade of an existing merchant to Shopify Plus

The activity requirement does not apply to ongoing earnings from app sales, theme sales, or any Partner activity other than development store referrals.

For detailed terms, refer to Shopify Partner earnings.

You can view the date that you need to complete another activity by on the Payouts page. This information appears only if you are an active Shopify Partner.

Steps:

  • From your Partner Dashboard, click Payouts.
  • In the Activity requirement for payouts section, view the date.

How payments are made

All you need is a minimum of $25 in earnings to receive a payout from Shopify. Earnings are accumulated and paid out on the following schedule:

  • For all earnings accrued between the 1st to and including the 15th of the month, payment will occur 5 business days after the 15th day of the month.
  • For all earnings accrued between the 16th to and including the last day of the month, payment will occur 5 business days after the last day of the month.

Sales and referral activity earnings are calculated separately. This means that if you meet the threshold for referral earnings, but not sales earnings, then referral earnings are paid out and sales earnings continue to accrue until they meet the earnings threshold.

There is no upper limit to the total amount of earnings that you collect and the number of clients you collect from.

Tracking your earnings

From the Payouts page in your Partner Dashboard, you can track the various sources of earnings that you receive as a Shopify Partner. Your payments from Shopify are transferred to you in regular payouts, which appear as records in the Payouts table.

Payouts are divided by activity type. Sales payouts contain payout details for app sales, theme sales, and service sales. Referrals payouts contain payout details for development store referrals, Shopify Plus referrals, and affiliate referrals.

To learn more about what's included in a payout, click its date range.

Review a payout

When you view a payout, you can find detailed information about the sources of revenue that each payout includes.

Line items in your payout represent the amounts payable to you after Shopify fees. Processed payouts include separate line items for taxes on Shopify fees and taxes on referral commissions.

Steps:

  1. From your Partner Dashboard, click Payouts.
  2. Click a date range from the table.
  3. If you want to view payouts for a single activity type, then click the tab for the activity type. For example, if you want to see only the payout information for app sales, click the Apps tab.

Export your payouts

You can export a record of your payouts in a CSV file.

Steps:

  1. From your Partner Dashboard, click Payouts.
  2. If you want to export a record of all the payouts that you've received, then click Export payouts as CSV.
  3. If you want to export a record of the line items that are included in a specific payout, then click the date range for the payout that you want, and click Export payouts as CSV.

Fee and commission invoices

From your Partner Dashboard, can download invoices for the fees charged or commissions paid in a specific payout. There are two types of invoices:

Fee and commission invoices are generated when a payout is processed. You can't view invoices for pending transactions.

Shopify fees invoice

The Shopify fees invoice is a record of the commission fees Shopify has charged you for activities like app sales, theme sales, and service sales. These invoices are addressed to you from Shopify. If your Shopify fees are subject to taxes, then each applicable tax is listed as a separate line item on the invoice. The purpose of this invoice is to list the Shopify fees you were charged and how any applicable taxes were calculated.

Steps:

  1. From your Partner Dashboard, click Payouts.
  2. In the Payouts table, click a date range.
  3. Click Download Shopify fees invoice.

Referral commission invoice

The referral commission invoice is a record of the commission that Shopify pays you for referral activities, including affiliate referrals, Shopify Plus referrals, and development store referrals. These invoices are addressed on your behalf to Shopify. If your referral commissions are subject to taxes, then each applicable tax is listed as a separate line item on the invoice. The purpose of this invoice is to list the referral commission you were paid and how any applicable taxes were calculated.

Steps:

  1. From your Partner Dashboard, click Payouts.
  2. In the Payouts table, click a date range.
  3. Click Download referral commission invoice.

Payment disputes

If you believe that the amount of revenue that you've received is too high or too low, then contact Shopify Partner Support with details. We'll review your message and do what we can to resolve the issue.