Sådan opdaterer du mailmeddelelsen om ordrefaktura for ombytninger

Hvis din butik bruger tilpassede meddelelsesskabeloner, skal du muligvis opdatere din e-mailmeddelelse om ordrefaktura manuelt for at sikre, at det fungerer, når du føjer byttevarer til en returnering.

Disse ændringer kræver, at du er fortrolig med den kode, der bruges i Shopifys meddelelsesskabeloner. Hvis dine skabeloner er meget tilpassede, og du er i tvivl om, hvordan du foretager de nødvendige ændringer, skal du kontakte udvikleren, der har lavet ændringerne, eller klikke på Tilbage til standard for at gendanne din skabelon til den oprindelige tilstand. Hvis du går tilbage til standard, fjernes alle dine tilpasninger, men standardskabelonen sikrer, at du har den nyeste skabelonversion.

Advarsel

Før du foretager ændringer, skal du sikkerhedskopiere din skabelon ved at kopiere og indsætte den i et andet dokument, som f.eks. Google Docs. Når du har foretaget ændringer, skal du klikke på Forhåndsvisning for at gennemgå dine ændringer og sikre dig, at de fungerer som forventet, før du klikker på Gem.

Opdater mailmeddelelsen om ordrefakturaer

Du kan opdatere meddelelsen om ordrefakturaer med en ny kodeblok for varelinjeændringer. Denne kodeblok tilføjer statusser for varelinjer for at identificere retur- og ombytningsvarer i ordreoversigten.

1. Gå til Indstillinger > Meddelelser i Shopify-administrator.
2. Klik på Kundenotifikationer.
3. I afsnittet Ordreundtagelser klikker du på Ordrefaktura.
4. Klik på Rediger kode.
5. Find standardkodeblokken for varelinjeændringer.
6. Kopier den nye kodeblok for varelinjeændringer, og erstat standardkodeblokken med den nye.
7. Klik på Gem.

Standardkodeblok for varelinjeændringer

<table class="row">
  {% for line in subtotal_line_items %}
  <tr class="order-list__item">
    <td class="order-list__item__cell">
      <table>
        <td>
          {% if line.image %}
            <img src="{{ line | img_url: 'compact_cropped' }}" align="left" width="60" height="60" class="order-list__product-image"/>
          {% endif %}
        </td>
        <td class="order-list__product-description-cell">
          {% if line.product.title %}
            {% assign line_title = line.product.title %}
          {% else %}
            {% assign line_title = line.title %}
          {% endif %}

          {% if line.quantity < line.quantity %}
            {% capture line_display %} {{ line.quantity }} of {{ line.quantity }} {% endcapture %}
          {% else %}
            {% assign line_display = line.quantity %}
          {% endif %}

          <span class="order-list__item-title">{{ line_title }}&nbsp;&times;&nbsp;{{ line_display }}</span><br/>

          {% if line.variant.title != 'Default Title' %}
            <span class="order-list__item-variant">{{ line.variant.title }}</span><br/>
          {% endif %}

          {% for group in line.groups %}
            <span class="order-list__item-variant">Part of: {{ group.display_title }}</span><br/>
          {% endfor %}

            {% if line.gift_card and line.properties["__shopify_send_gift_card_to_recipient"] %}
              {% for property in line.properties %}
  {% assign property_first_char = property.first | slice: 0 %}
  {% if property.last != blank and property_first_char != '_' %}
    <div class="order-list__item-property">
      <dt>{{ property.first }}:</dt>
      <dd>
      {% if property.last contains '/uploads/' %}
        <a href="{{ property.last }}" class="link" target="_blank">
        {{ property.last | split: '/' | last }}
        </a>
      {% else %}
        {{ property.last }}
      {% endif %}
      </dd>
    </div>
  {% endif %}
{% endfor %}

            {% endif %}

          {% if line.selling_plan_allocation %}
            <span class="order-list__item-variant">{{ line.selling_plan_allocation.selling_plan.name }}</span><br/>
          {% endif %}

          {% if line.refunded_quantity > 0 %}
            <span class="order-list__item-refunded">Refunded</span>
          {% endif %}

          {% if line.discount_allocations %}
            {% for discount_allocation in line.discount_allocations %}
              {% if discount_allocation.discount_application.target_selection != 'all' %}
              <p>
                <span class="order-list__item-discount-allocation">
                  <img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
                  <span>
                    {{ discount_allocation.discount_application.title | upcase }}
                    (-{{ discount_allocation.amount | money }})
                  </span>
                </span>
              </p>
              {% endif %}
            {% endfor %}
          {% endif %}
        </td>
          <td class="order-list__price-cell">
            {% if line.original_line_price != line.final_line_price %}
              <del class="order-list__item-original-price">{{ line.original_line_price | money }}</del>
            {% endif %}
            <p class="order-list__item-price">
              {% if line.final_line_price > 0 %}
                {{ line.final_line_price | money }}
              {% else %}
                Free
              {% endif %}
            </p>
          </td>
      </table>
    </td>
  </tr>{% endfor %}
</table>

Ny kodeblok for varelinjeændringer

        {% if line_items_including_zero_quantity == empty %}

<table class="row">
  {% for line in subtotal_line_items %}
  <tr class="order-list__item">
    <td class="order-list__item__cell">
      <table>
        <td>
          {% if line.image %}
            <img src="{{ line | img_url: 'compact_cropped' }}" align="left" width="60" height="60" class="order-list__product-image"/>
          {% endif %}
        </td>
        <td class="order-list__product-description-cell">
          {% if line.product.title %}
            {% assign line_title = line.product.title %}
          {% else %}
            {% assign line_title = line.title %}
          {% endif %}

          {% if line.quantity < line.quantity %}
            {% capture line_display %} {{ line.quantity }} of {{ line.quantity }} {% endcapture %}
          {% else %}
            {% assign line_display = line.quantity %}
          {% endif %}

          <span class="order-list__item-title">{{ line_title }}&nbsp;&times;&nbsp;{{ line_display }}</span><br/>

          {% if line.variant.title != 'Default Title' %}
            <span class="order-list__item-variant">{{ line.variant.title }}</span><br/>
          {% endif %}

          {% for group in line.groups %}
            <span class="order-list__item-variant">Part of: {{ group.display_title }}</span><br/>
          {% endfor %}

            {% if line.gift_card and line.properties["__shopify_send_gift_card_to_recipient"] %}
              {% for property in line.properties %}
  {% assign property_first_char = property.first | slice: 0 %}
  {% if property.last != blank and property_first_char != '_' %}
    <div class="order-list__item-property">
      <dt>{{ property.first }}:</dt>
      <dd>
      {% if property.last contains '/uploads/' %}
        <a href="{{ property.last }}" class="link" target="_blank">
        {{ property.last | split: '/' | last }}
        </a>
      {% else %}
        {{ property.last }}
      {% endif %}
      </dd>
    </div>
  {% endif %}
{% endfor %}

            {% endif %}

          {% if line.selling_plan_allocation %}
            <span class="order-list__item-variant">{{ line.selling_plan_allocation.selling_plan.name }}</span><br/>
          {% endif %}

          {% if line.item_updates.size > 0 %}
            <span class="order-list__item-update-status">{{line.item_updates[0]}}</span>
          {% elsif line.refunded_quantity > 0 %}
            <span class="order-list__item-refunded">Refunded</span>
          {% endif %}

          {% if line.discount_allocations %}
            {% for discount_allocation in line.discount_allocations %}
              {% if discount_allocation.discount_application.target_selection != 'all' %}
                <p>
                  <span class="order-list__item-discount-allocation">
                    <img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
                    <span>
                      {{ discount_allocation.discount_application.title | upcase }}
                      (-{{ discount_allocation.amount | money }})
                    </span>
                  </span>
                </p>
              {% endif %}
            {% endfor %}
          {% endif %}
        </td>
          <td class="order-list__price-cell">
            {% if line.original_line_price != line.final_line_price %}
              <del class="order-list__item-original-price">{{ line.original_line_price | money }}</del>
            {% endif %}
            <p class="order-list__item-price">
              {% if line.final_line_price > 0 or line.quantity == 0 %}
                {{ line.final_line_price | money }}
              {% else %}
                Free
              {% endif %}
            </p>
          </td>
      </table>
    </td>
  </tr>{% endfor %}
</table>

        {% else %}

<table class="row">
  {% for line in line_items_including_zero_quantity %}
  <tr class="order-list__item">
    <td class="order-list__item__cell">
      <table>
        <td>
          {% if line.image %}
            <img src="{{ line | img_url: 'compact_cropped' }}" align="left" width="60" height="60" class="order-list__product-image"/>
          {% endif %}
        </td>
        <td class="order-list__product-description-cell">
          {% if line.product.title %}
            {% assign line_title = line.product.title %}
          {% else %}
            {% assign line_title = line.title %}
          {% endif %}

          {% if line.quantity < line.quantity %}
            {% capture line_display %} {{ line.quantity }} of {{ line.quantity }} {% endcapture %}
          {% else %}
            {% assign line_display = line.quantity %}
          {% endif %}

          <span class="order-list__item-title">{{ line_title }}&nbsp;&times;&nbsp;{{ line_display }}</span><br/>

          {% if line.variant.title != 'Default Title' %}
            <span class="order-list__item-variant">{{ line.variant.title }}</span><br/>
          {% endif %}

          {% for group in line.groups %}
            <span class="order-list__item-variant">Part of: {{ group.display_title }}</span><br/>
          {% endfor %}

            {% if line.gift_card and line.properties["__shopify_send_gift_card_to_recipient"] %}
              {% for property in line.properties %}
  {% assign property_first_char = property.first | slice: 0 %}
  {% if property.last != blank and property_first_char != '_' %}
    <div class="order-list__item-property">
      <dt>{{ property.first }}:</dt>
      <dd>
      {% if property.last contains '/uploads/' %}
        <a href="{{ property.last }}" class="link" target="_blank">
        {{ property.last | split: '/' | last }}
        </a>
      {% else %}
        {{ property.last }}
      {% endif %}
      </dd>
    </div>
  {% endif %}
{% endfor %}

            {% endif %}

          {% if line.selling_plan_allocation %}
            <span class="order-list__item-variant">{{ line.selling_plan_allocation.selling_plan.name }}</span><br/>
          {% endif %}

          {% if line.item_updates.size > 0 %}
            <span class="order-list__item-update-status">{{line.item_updates[0]}}</span>
          {% elsif line.refunded_quantity > 0 %}
            <span class="order-list__item-refunded">Refunded</span>
          {% endif %}

          {% if line.discount_allocations %}
            {% for discount_allocation in line.discount_allocations %}
              {% if discount_allocation.discount_application.target_selection != 'all' %}
                <p>
                  <span class="order-list__item-discount-allocation">
                    <img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
                    <span>
                      {{ discount_allocation.discount_application.title | upcase }}
                      (-{{ discount_allocation.amount | money }})
                    </span>
                  </span>
                </p>
              {% endif %}
            {% endfor %}
          {% endif %}
        </td>
          <td class="order-list__price-cell">
            {% if line.original_line_price != line.final_line_price %}
              <del class="order-list__item-original-price">{{ line.original_line_price | money }}</del>
            {% endif %}
            <p class="order-list__item-price">
              {% if line.final_line_price > 0 or line.quantity == 0 %}
                {{ line.final_line_price | money }}
              {% else %}
                Free
              {% endif %}
            </p>
          </td>
      </table>
    </td>
  </tr>{% endfor %}
</table>

        {% endif %}