为在线订单设置当地配送

You can set up the option for local customers to have their orders delivered. If a customer's address is in your delivery area, then the customer will have local delivery as an option at checkout.

To set up local delivery, you need to enable the local delivery option for each location that you offer delivery from. You can offer delivery within a set distance from your location, or for certain postal codes.

After you set up local delivery in your Shipping settings, learn how to fulfill local delivery orders. You can choose to have you or your staff deliver orders, or use a third-party delivery service.

Eligibility

To use the local delivery option, your store needs to meet the following requirements:

• have 20 or fewer locations

• have multiple location inventory enabled

• have custom checkout disabled (Shopify Plus only)

Shopify Plus

For Shopify Plus stores that have a custom checkout (checkout.liquid activated), the local delivery option could cause problems with your customizations. Contact Shopify Plus Support to enable and test the local delivery option with your checkout before you make it available to your customers.

If you have questions about the eligibility requirements, then contact Shopify support.

Checkout experience

After you enable the local delivery option, eligible customers have local delivery as a shipping option at checkout.

Customers have local delivery as an option only if they meet the following requirements:

• All physical products in the cart are eligible for delivery from one location.
• The delivery location has the inventory available to fulfill the entire order.
• The customer doesn't choose an accelerated checkout method other than Shop Pay in the first step of the checkout. If the customer pays using Apple Pay, Google Pay, Amazon Pay, or PayPal, then the delivery option is not available.

• The customer's delivery address can be verified by Google. At checkout, customers can use the dropdown menu of suggested addresses to select a verified address.

  

• The customer's shipping address must be:

  • within the designated delivery radius and the same province or state, or
  • within the designated postal codes and in the same country.

  Example:

  A customer whose shipping address is in Gatineau, Quebec could not use this option for a business in Ottawa, Ontario even if the location is within the delivery radius.

A customer can't choose to have some items shipped and some items delivered on the same order. Instead, the customer should place two separate orders.

Your customers can include delivery instructions at checkout and are required to leave a phone number so you can contact them.

Before setting up local delivery

You need to complete the following before you can offer local delivery:

注意

Local delivery works with Shop Pay, but doesn't work with other accelerated checkouts like Apple Pay, Google Pay, Amazon Pay, or PayPal.

If your customer chooses an accelerated checkout method other than Shop Pay in the first step of the checkout, then they won't have local delivery as a shipping method. However, they will have the option to ship the package using your shipping rates.

• If you previously set up local delivery by editing your shipping zones and rates, then you need to migrate your local delivery method.

• Stock inventory at each delivery location.

• We recommend using caution if you are also using any third-party shipping apps as they could conflict with the new Shopify local delivery method. Third-party apps are those that are not made by Shopify.

• Ensure that each person who is preparing items for delivery or marking orders as delivery has access to your Shopify admin.

• Let each delivery location fulfill online orders.

Set up the local delivery option

You set up local delivery for each location that you want to offer delivery from. You can offer delivery within a distance radius, or you can offer delivery to select postal codes.

备注

If your location is in a region that doesn't use postal codes, then you can set your delivery area using a distance radius.

To use a delivery radius, your business location must be verified. Review and modify your location's address to make sure it's accurate.

After you set up local delivery, you can start fulfilling local delivery orders.

Admin

1. 在 Shopify 后台中，转到设置 > 发货和配送。

2. Under Local delivery, click Manage beside the location where you want to offer local delivery. If you have several locations, then click Show more to display all your locations.

   You must already have a location set up before you can select it.

3. Select This location offers local delivery.

4. Under Delivery area, use one of the following methods to set a delivery area:

   • Set a delivery radius: Select a unit of measurement (km, miles) and enter the maximum distance between your delivery location and where you want to deliver. The distance must be under 100 kilometers or 60 miles.
   • Use postal codes: Enter a list of postal codes to which you will deliver, separated by a comma and a space. If you want to include a group of postal codes, you can add an asterix after the initial characters or simply type the initial characters to indicate a range of postal codes.

     Examples:

     M5V1E3, M5V1K4, M5V3N5, M5V2N3

     97392, 97306, 97325, 97352

     M5V*includes all postal codes from M5V1A1 to M5V9Z9.

     M5Valso includes all postal codes from M5V1A1 to M5V9Z9.

     9732*includes all postal codes from 97320to97329.

     9732also includes all postal codes from 97320to97329.

5. Enter a delivery price. If you want to offer free delivery, then enter 0.

6. Optional: If you want to only offer delivery on orders over a certain price, then enter the amount under Minimum order price.

7. Optional: Under Checkout message, enter a message to customers with details of your local delivery services.

8. Click Save.

After you set up local delivery, learn how to fulfill local delivery orders.

iPhone

1. From the Shopify app, tap Store > Settings > 发货和配送 .

2. Scroll to Local delivery and tap Manage beside the location where you want to offer local delivery. If you have several locations, then tap Show more to display all your locations.

   You must already have a location set up before you can select it.

3. Select This location offers local delivery.

4. Under Delivery area, select one of the following methods to set a delivery area:

   • Set a delivery radius: Select a unit of measurement (km, miles) and enter the maximum distance between your delivery location and where you want to deliver. The distance must be under 100 kilometers or 60 miles.
   • Use postal codes: Enter a list of postal codes where you will deliver to, separated by a comma and a space.

     If you want to include a group of postal codes, then add an asterix after the initial characters to indicate a range of postal codes.

     Examples:

     M5V1E3, M5V1K4, M5V3N5, M5V2N3

     97392, 97306, 97325, 97352

     M5V*includes all postal codes from M5V1A1 to M5V9Z9.

     9732*includes all postal codes from 97320to97329.

5. Enter a delivery price. If you want to offer free delivery, then enter 0.

6. Optional: If you want to only offer delivery on orders over a certain price, then enter the amount under Minimum order price.

7. Optional: Under Checkout message, enter a message to customers with details of your local delivery services.

8. Tap Save.

After you set up local delivery, learn how to fulfill local delivery orders.

Android

1. From the Shopify app, tap Store > Settings > 发货和配送 .

2. Scroll to Local delivery and tap Manage beside the location where you want to offer local delivery. If you have several locations, then tap Show more to display all your locations.

   You must already have a location set up before you can select it.

3. Select This location offers local delivery.

4. Under Delivery area, select one of the following methods to set a delivery area:

   • Set a delivery radius: Select a unit of measurement (km, miles) and enter the maximum distance between your delivery location and where you want to deliver. The distance must be under 100 kilometers or 60 miles.
   • Use postal codes: Enter a list of postal codes where you will deliver to, separated by a comma and a space.

     If you want to include a group of postal codes, then add an asterix after the initial characters to indicate a range of postal codes.

     Examples:

     M5V1E3, M5V1K4, M5V3N5, M5V2N3

     97392, 97306, 97325, 97352

     M5V*includes all postal codes from M5V1A1 to M5V9Z9.

     9732*includes all postal codes from 97320to97329.

5. Enter a delivery price. If you want to offer free delivery, then enter 0.

6. Optional: If you want to only offer delivery on orders over a certain price amount, then enter the amount under Minimum order price.

7. Optional: Under Checkout message, enter a message to customers with details of your local delivery services.

8. Tap Save.

After you set up local delivery, learn how to fulfill local delivery orders.

Customize notifications

Customers who choose local delivery at checkout receive the following notifications:

• Order confirmation
• Delivered

If you have the Beta Shopify Local Delivery app , then your customers receive more notifications as the delivery progresses.

You can customize the templates for emails and SMS text messages that customers receive after they place an order for local delivery.